TFS#172 - Jim Penman Building $1 Billion Dollar Franchise Business (Jim's Mowing, Dog Wash, Cleaning)

THE FLIP SIDE with Andy Mai

Jim Penman is an Australian entrepreneur who turned a simple gardening gig into a massive franchising empire with Jim's Group. Starting small in 1982, he grew his lawn care and cleaning services into Australia's largest franchise network, expanding internationally.

Despite his business success, Penman has attracted controversy for his self-published books and ideas related to biohistory, which some critics view as problematic.

Visit Jim's Website To Learn More!

jims.net

biohistory.org

CHAPTERS:

00:00 - Introduction

01:30 - Andy on Seeing Jim's Mowing Cars All Over Australia

02:00 - Meet Jim Penman of Jim's Group

02:47 - Jim Penman as the CEO of Jim's Group

03:42 - Jim on Using Social Media to Scale His Business

05:08 - Jim on Working on Holidays

05:31 - Jim on Achieving an 88% Success Rate

08:03 - Jim's Mowing on Handling Leads/Clients

09:50 - Jim Penman Introduces Jim's Jobs

10:09 - Why Does Jim Choose to Have a Franchisee Business

12:22 - Jim on McDonald's Franchise

13:13 - Jim's Legal Team on Helping Franchisees

14:20 - How Does Jim's Group Work?

16:52 - Jim's Group on Helping Franchisors Get Clients

19:54 - Why Jim Chooses Not to Become a Private Equity

21:33 - Jim's Group on Taking Good Care of Their Franchisees

24:05 - Jim on Handling Customer Inquiries

27:05 - What Makes People Happy?

28:44 - Jim on Finding Quality People for His Company

34:15 - Jim on How He Achieved Billion Dollar Revenue

36:10 - Jim's Thoughts on Australia and New Zealand Economy

37:25 - Jim on How Jim's Beauty Stands Out

40:20 - Jim's Branding Strategy

44:15 - Teaching Franchisees to Have a Customer-Driven Mindset

46:22 - How Do People Find Jim's Services

51:21 - What's the Point of Money in Our Life?

55:24 - Jim's Story About an IGA Manager

56:33 - Making $80k Per Year Working For 3 Days/Week

58:37 - Finding the Right Job That Makes You Happy

01:01:44 - Jim's Religious Views

01:05:29 - Jim on Creating Strong Retention

01:08:53 - Franchisees on Being Flexible

01:12:17 - Uber/Airtasker Flexibility vs. Jim's Group

01:14:44 - Incorporating Franchisee Model into Coaching Program

01:16:26 - Jim's Thoughts on Recession

01:18:27 - Jim on Chick-fil-A Franchisee Model

01:19:43 - Vision of a Franchisee, Hiring People

01:21:50 - How Does Franchisor Help Create Franchisors

01:29:09 - Starting Your Own Division as a Franchisee

01:30:50 - Jim's Life Coaching Approach

01:33:27 - Jim on Handling His Franchisees

01:34:41 - Jim's Strongest Strength That Built His Successful Company

01:37:50 - Jim on Admiring James Dyson

01:38:43 - Jim's Research Project: Epigenetics Research

01:43:23 - Jim's Thoughts on Intermittent Fasting

01:45:05 - Jim on Controlling Addiction

01:46:45 - Choosing the Right Food to Eat

01:49:33 - Research About the Rise and Fall of Civilization, V & C People

01:53:32 - How Will the Middle East and Africa Take Over the World

01:54:15 - Jim's Thoughts on Depopulation Scheme

01:55:31 - Jim's Philosophy on Raising His Kids

01:59:41 - Jim's Thoughts on AI

02:00:25 - Jim on Managing His Money, Research Fund

02:02:09 - Jim's Research About MAOI Food Restriction

02:04:08 - The Impact of Masturbation on Boys

02:05:36 - Impact of Jim's Research on Human Behavior

02:07:12 - How Jim's Research Changes Someone's Character

02:10:29 - Jim's Thoughts on Having Sex

02:12:05 - Jim on the Consequences of Masturbation

02:14:50 - Andy on Not Masturbating for a Month

02:16:21 - Jim on Rewriting His Book: Lemming Cycle

02:19:54 - Jim on Increasing Retention, Achieving Client's Results

02:21:50 - Jim's Goals for the Next 6 Months

02:22:25 - Connect with Jim Penman

02:23:09 - Outro