206 TGPE final

The Group Practice Exchange

Hey Group Practice Listeners! Do you hesitate before expressing your opinions or do you speak without thinking first? When communicating in a professional environment, we must be formal to avoid unnecessary topics or misunderstandings.

We have Melina Palmer, an Applied Behavioral Economics Teacher, who authored “What Your Customer Wants and Can't Tell You.” With her expertise in behavioral economics, she will share tips and strategies to understand and communicate better with everyone!

Episode Highlights:

• Why do we act apart from our real intent?
• How do people agreeing to the Save More Tomorrow plan get more incredible benefits?
• What could an email of "Let's talk." bring the recipient?
• When could improvements arise when the brain is compartmentalized?
• How can behavioral economics be useful in becoming a better leader?

To connect with Melina:

Go to her website, https://www.thebrainybusiness.com/

Follow her on Twitter and Instagram, https://twitter.com/thebrainybiz & https://www.instagram.com/thebrainybiz/

Subscribe to her YouTube, https://www.youtube.com/c/thebrainybusiness

Check out her Facebook, https://www.facebook.com/thebrainybiz/

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

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