“Robot for Mayor” A Conversation with Dr. Norman Jacknis, Part 1

The Intelligent Community

In a year when democracies around the world go to the voting polls to select leaders and representatives in nations and local towns and regions, we see much has changed due to an adoption of the “Intelligent Community” idea and through the evolution of technologies like broadband and AI, which have crept into our daily lives. The COVID Pandemic altered our rhythms and impacted our local economies, especially commercial real estate, healthcare advances and the nature of work.

Can it be very long before we elect a robot for mayor? What is the new normal with AI in our communities? Are the forces too overwhelming or are we managing? Picking up on ICF’s July 2024 webinar “Sharing Public Spaces with Robots” Lou went to the “bullpen” to bring in ICF’s Senior Fellow, Dr. Norman Jacknis to ask him what his research and teaching has revealed. Norm, who leads ICF’s Analysts also shares his views about this year’s Top7 Intelligent Communities, one of which will succeed Binh Duong, Vietnam as Intelligent Community of the Year! Dr. Jacknis has decades of executive and leadership experience in the public and private sectors. He has successfully led organizations to adopt innovations, creatively use technology, and embrace data-driven cultures.

Dr. Jacknis is currently Professor of Practice in the Innovation and Entrepreneurship program of the business school of Northeastern University. Prior to that, for eight years, he was on the full- time faculty of Columbia University, teaching machine learning and artificial intelligence, as well as product design, in its Executive Master’s degree program for technology leaders. He is also Senior Fellow of the global Intelligent Community Forum, where he has worked for years with regional/state and local public officials and businesses on the intelligent use of technology to improve quality of life and the built environment.

Government Technology Magazine selected him as one of the nation’s “Top 25 Doers, Dreamers and Drivers who, using technology ... broke bureaucratic inertia to better serve the public”. Under his leadership, Westchester County won numerous awards, including the Center for Digital Government’s top ten digital counties in the country, American City & County's Crown Communities Award for technology and was selected as one of the top seven Intelligent Communities in the world.

Among many activities beyond his work, he is Chairman Emeritus and former President of the regional chapter of the national association of chief information and technology officers (SIM) as well as Vice Chair of the Westchester County Community College Board Of Trustees.

Dr. Jacknis received his Doctorate, Master's and Bachelor's degrees from Princeton University. He also studied for a semester at Makerere University, Kampala, Uganda and has graduated from executive courses at Harvard University.