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The Miles and The Markers Episode 26 | Mile 27 - Return to Face New Challenges
Manage episode 333683505 series 3353664
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Returning to Retail
In this episode, Gene discusses his return to Service Management at his previous dealership. Among other things he discusses:
* Adapting to less than ideal circumstances
* Overcoming Technology Issues (The handwritten RO)
* Firing an abusive customer
* Dealing with late Warranty Claims
* Facing unexpected changes and learning from them
* Oft quoted "scriptures" that are not actually in the Bible
31集单集
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