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BONUS CONTENT: Treat People at a Higher Level

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Manage episode 297464666 series 2364546
内容由Trinity Web Media提供。所有播客内容(包括剧集、图形和播客描述)均由 Trinity Web Media 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

The front lines of your company are represented by customer support. When it falls short, so does the perception of your entire team. We recently ran into a situation with subpar customer service (to say the least), which was a teaching moment for us all.

Rather than being condescending, always treat people at a higher level. Always provide value and be helpful. As straightforward as it may sound, many brands are extremely lackluster when it comes to treating customers with respect.

Don't be that brand; always embrace helping customers to the best of your ability.

  continue reading

300集单集

Artwork
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Manage episode 297464666 series 2364546
内容由Trinity Web Media提供。所有播客内容(包括剧集、图形和播客描述)均由 Trinity Web Media 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

The front lines of your company are represented by customer support. When it falls short, so does the perception of your entire team. We recently ran into a situation with subpar customer service (to say the least), which was a teaching moment for us all.

Rather than being condescending, always treat people at a higher level. Always provide value and be helpful. As straightforward as it may sound, many brands are extremely lackluster when it comes to treating customers with respect.

Don't be that brand; always embrace helping customers to the best of your ability.

  continue reading

300集单集

所有剧集

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