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Episode 5- Oliver Millar-From Dragons' Den to TikTok Fame: Inside Luxe Collective's Journey

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内容由Chaching提供。所有播客内容(包括剧集、图形和播客描述)均由 Chaching 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode, Joel Williams talks with Oliver Millar, Chief Operations Officer at Luxe Collective Fashion, leading the charge in growing the largest preloved luxury reseller in the UK. Oliver unveils the strategies behind their immense social media following, their standout success on Dragon’s Den, and collaborations with Steven Bartlett.

They discuss key strategies for fashion retailers to thrive, such as partnering with content creators, enhancing customer service, and establishing robust marketplaces. Oliver addresses the significant challenge of high return rates in 2024 and shares LC's innovative approaches to mitigate them. He also reflects on their unique journey with eBay, revealing intriguing insights into their early experiences.

Oliver wraps up by offering tips on elevating customer happiness and fostering enduring brand loyalty, emphasizing the pivotal role of their marketing team in driving success within the business.

Join us for a compelling conversation filled with practical insights and insider stories from Oliver Millar.

Host: Joel Williams

Producer: Yuliya Stancheva

Sound design: Alpha Studios

Guest: Oliver Millar, Chief Operations Officer at Luxe Collective Fashion, heading the growth and development towards becoming the biggest preloved luxury reseller in the UK.

  continue reading

14集单集

Artwork
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Manage episode 417126081 series 3565339
内容由Chaching提供。所有播客内容(包括剧集、图形和播客描述)均由 Chaching 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode, Joel Williams talks with Oliver Millar, Chief Operations Officer at Luxe Collective Fashion, leading the charge in growing the largest preloved luxury reseller in the UK. Oliver unveils the strategies behind their immense social media following, their standout success on Dragon’s Den, and collaborations with Steven Bartlett.

They discuss key strategies for fashion retailers to thrive, such as partnering with content creators, enhancing customer service, and establishing robust marketplaces. Oliver addresses the significant challenge of high return rates in 2024 and shares LC's innovative approaches to mitigate them. He also reflects on their unique journey with eBay, revealing intriguing insights into their early experiences.

Oliver wraps up by offering tips on elevating customer happiness and fostering enduring brand loyalty, emphasizing the pivotal role of their marketing team in driving success within the business.

Join us for a compelling conversation filled with practical insights and insider stories from Oliver Millar.

Host: Joel Williams

Producer: Yuliya Stancheva

Sound design: Alpha Studios

Guest: Oliver Millar, Chief Operations Officer at Luxe Collective Fashion, heading the growth and development towards becoming the biggest preloved luxury reseller in the UK.

  continue reading

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