Artwork

内容由Sean Boyce提供。所有播客内容(包括剧集、图形和播客描述)均由 Sean Boyce 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Player FM -播客应用
使用Player FM应用程序离线!

Unlocking the Magic: Reaching the Milestones of Customer Value in Your Software

5:34
 
分享
 

Manage episode 379726369 series 3302232
内容由Sean Boyce提供。所有播客内容(包括剧集、图形和播客描述)均由 Sean Boyce 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Summary
In this episode, we explore a critical milestone in the customer's experience with software: when they receive significant value. Drawing from a personal example of using the Magic Merlin Suit for newborn sleep training, we discuss the importance of meeting customer expectations, achieving a strong problem-solution fit, and the concept of time to value. Getting customers to use and pay for your software is only the first step – it must also deliver on its promises. The faster customers reach the value milestone, the better for software growth and virality.

Key Points

  • Converting customers to use and pay for your software is just the first milestone.
  • Delivering on promises and providing value is essential for customer satisfaction.
  • A strong problem-solution fit is crucial to solving customer pain points effectively.
  • Time to value refers to how quickly customers receive value from your software.
  • A shorter time to value leads to better growth, virality, and referral marketing.
  • Virality occurs when satisfied customers enthusiastically share their positive experiences.
  • The sooner your software reaches the time to value milestone, the more referrals and growth opportunities it generates.

Quotes

  • "It kind of is like magic, which is how you know that they've got branding for their experience on point."
  • "You have to have both. You can't have one or the other."
  • "The smaller that window, as in the faster you get them value, the better for your software."

Free Email Course

Connect with Sean

Notes generated by Podcast Show Notes (podcastshownotes.ai)

  continue reading

314集单集

Artwork
icon分享
 
Manage episode 379726369 series 3302232
内容由Sean Boyce提供。所有播客内容(包括剧集、图形和播客描述)均由 Sean Boyce 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Summary
In this episode, we explore a critical milestone in the customer's experience with software: when they receive significant value. Drawing from a personal example of using the Magic Merlin Suit for newborn sleep training, we discuss the importance of meeting customer expectations, achieving a strong problem-solution fit, and the concept of time to value. Getting customers to use and pay for your software is only the first step – it must also deliver on its promises. The faster customers reach the value milestone, the better for software growth and virality.

Key Points

  • Converting customers to use and pay for your software is just the first milestone.
  • Delivering on promises and providing value is essential for customer satisfaction.
  • A strong problem-solution fit is crucial to solving customer pain points effectively.
  • Time to value refers to how quickly customers receive value from your software.
  • A shorter time to value leads to better growth, virality, and referral marketing.
  • Virality occurs when satisfied customers enthusiastically share their positive experiences.
  • The sooner your software reaches the time to value milestone, the more referrals and growth opportunities it generates.

Quotes

  • "It kind of is like magic, which is how you know that they've got branding for their experience on point."
  • "You have to have both. You can't have one or the other."
  • "The smaller that window, as in the faster you get them value, the better for your software."

Free Email Course

Connect with Sean

Notes generated by Podcast Show Notes (podcastshownotes.ai)

  continue reading

314集单集

所有剧集

×
 
Loading …

欢迎使用Player FM

Player FM正在网上搜索高质量的播客,以便您现在享受。它是最好的播客应用程序,适用于安卓、iPhone和网络。注册以跨设备同步订阅。

 

快速参考指南

边探索边听这个节目
播放