))
Ep. 74 - Mastering Customer Journeys & Career Balance w/ Sabina Pons
Manage episode 435600450 series 3044057
内容由Kantata提供。所有播客内容（包括剧集、图形和播客描述）均由 Kantata 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Welcome to another insightful episode of the Professional Services Pursuit podcast! Join our host, Banoo, as she dives deep into the professional services industry with Sabina Pons, Managing Director at Growth Molecules and co-author of the book “Pressing On As a Tech Mom”. This episode is packed with expert advice on creating seamless customer journeys, overcoming challenges in professional services, and balancing career with personal life.
Key topics covered include:
- How to craft a cohesive, scalable customer program that ensures a remarkable customer experience from start to finish
- The common challenges companies face in making the customer journey seamless and how to overcome them
- The importance of data governance and technology Integration
- Sabina’s career journey, the importance of mentorship, and how supportive leadership can significantly impact job satisfaction
- Insights from Sabina’s book
The first listener to email us at podcast@Kantata.com will win a free 55-minute consulting session with Sabina. Tap into her extensive customer success leadership expertise and learn how to turn your CS Org into a profit-center for your business. And if you would like to check out her book, it is available on Amazon here.
Hosted on Acast. See acast.com/privacy for more information.
84集单集
分享
