Opinion: Frustrations with Loblaws Self Checkout

The Retail Insider Podcast Network

Craig and Lee discuss the frustrations and negative impacts of the push to self checkouts, specifically focusing on their experiences at Loblaws and Shoppers Drug Mart. They highlight the lack of staff and respect, absence of bags, and the inconvenience faced by customers including vulnerable groups. Craig expresses his disappointment and calls for improved customer service in these stores.

Interviewed this episode:

• Single Use Plastic Bag Ban Creates Unintended Problems In Canada [Feature/Expert Interviews]
• Are Canadians Buying Less Groceries With Ongoing Inflation? [Op-Ed]
• Consumers In Canada Less Loyal To Brands In Grocery Stores Amid Inflation [Study]
• Are Food Retailers in Canada Guilty of ‘Greedflation’? It’s Complicated. [Sylvain Charlebois]

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/