Influence Revenue through Scalability and Team Management with Austin Ashworth

The RevOps Baddie

In this episode of the RevOps Baddie, we sit down with Austin Ashworth, the VP of Revenue Operations at StaffBuildersHR, to discuss the ins and outs of revenue operations (RevOps) when it comes to scaling and managing teams.
Austin starts by giving us a brief overview of his role and how revenue operations is essential in supporting the scalability of a company's operations. We then dive into the importance of technology in the process of scaling, and how revenue operations plays a crucial role in choosing the right tools and ensuring a smooth implementation process.
Training and onboarding new team members is also a critical aspect of the scalability process, and Austin shares his approach for integrating new members into the larger revenue operations team. He also discusses the metrics and KPIs that are used to measure success and ensure scalability.
Communication and collaboration between different departments and teams is essential during the scaling process, and Austin shares some best practices for managing this aspect of the process. He also delves into the role of revenue operations in ensuring a smooth handoff of tasks between teams to streamline the scalability process.
Balancing short-term and long-term goals while scaling the team can be a challenge, and Austin shares his strategies for managing this effectively. He also offers insights into managing and retaining top talent in revenue operations as the team grows.
Throughout the episode, Austin shares valuable lessons learned from past experiences with scaling revenue operations teams that could benefit others in similar positions. He also speaks to the role of revenue operations in shaping company culture and how it contributes to a positive and productive work environment.
Finally, we discuss the future of revenue operations and how Austin's team is preparing for the changes ahead. We also explore the role of revenue operations in supporting the hiring and onboarding process for new team members. Overall, this episode offers valuable insights into the world of revenue operations and its importance in scaling and managing teams.
Summary
Introduction of the episode.
0:05
What role does RevOps play in scaling and managing teams?
2:06
How to support the implementation of new technologies.
5:07
Tips for vetting CRMs for success.
8:10
How do you know what you need?
10:15
How do you make a sandwich? Where's the bread?
12:45
Best practices for managing and retaining top talent.
15:24
Transparency about salary transparency.
17:55
Lessons learned from scaling RevOps.
20:11
The importance of having a clear vision.
22:11