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Season 2 | Ep. 38: Client-Driven Success: Insights on Building a Client-led Culture
Manage episode 439139754 series 3480871
内容由SRA Watchtower提供。所有播客内容（包括剧集、图形和播客描述）均由 SRA Watchtower 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode of the Risk Intel podcast, host Edward Vincent sat down with Sharon Campbell, VP of Client Services at SRA Watchtower, to explore the essential components of a successful client-led organization. Sharon’s extensive experience in leading client-facing teams across financial institutions and SaaS organizations positions her as an expert on how businesses can elevate their client services to deliver outstanding results. Throughout the conversation, Sharon shares valuable insights on how she has built a client-first culture at SRA Watchtower, differentiating between client services, client experience, and client success. She also speaks about the critical role of feedback in shaping client relationships. Tune in to listen to the full episode!
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Manage episode 439139754 series 3480871
内容由SRA Watchtower提供。所有播客内容（包括剧集、图形和播客描述）均由 SRA Watchtower 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode of the Risk Intel podcast, host Edward Vincent sat down with Sharon Campbell, VP of Client Services at SRA Watchtower, to explore the essential components of a successful client-led organization. Sharon’s extensive experience in leading client-facing teams across financial institutions and SaaS organizations positions her as an expert on how businesses can elevate their client services to deliver outstanding results. Throughout the conversation, Sharon shares valuable insights on how she has built a client-first culture at SRA Watchtower, differentiating between client services, client experience, and client success. She also speaks about the critical role of feedback in shaping client relationships. Tune in to listen to the full episode!
77集单集
所有剧集
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continue reading
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