Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
内容由Rob and Rob Drummond提供。所有播客内容（包括剧集、图形和播客描述）均由 Rob and Rob Drummond 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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Player FM -播客应用
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51 The Real Customer Journey (feat. Aveline Clarke)
Manage episode 358164434 series 2931781
内容由Rob and Rob Drummond提供。所有播客内容（包括剧集、图形和播客描述）均由 Rob and Rob Drummond 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
The "customer journey" is one of my favourite marketing metaphors. If you sell high value services, you usually need to take new potential customers on a 'journey' before they're ready to buy.
But what should that journey look like? And is it all about the tech? On this episode I interview customer journey architect Aveline Clarke. Listen in now as we discuss:
- The difference between the human customer journey and the transactional customer journey
- Why the ‘customer journey’ is not the same as your marketing tech stack
- How to avoid the pendulum of marketing shiny objects
- Why talking about ‘what you do’ can sabotage the customer journey
- Why the customer journey begins with who you are, on the deepest possible level
- The customer journey planning process Ave goes through with her clients
Links mentioned in the conversation:
Aveline's website: Journey Point
Aveline's LinkedIn
82集单集
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Manage episode 358164434 series 2931781
内容由Rob and Rob Drummond提供。所有播客内容（包括剧集、图形和播客描述）均由 Rob and Rob Drummond 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
The "customer journey" is one of my favourite marketing metaphors. If you sell high value services, you usually need to take new potential customers on a 'journey' before they're ready to buy.
But what should that journey look like? And is it all about the tech? On this episode I interview customer journey architect Aveline Clarke. Listen in now as we discuss:
- The difference between the human customer journey and the transactional customer journey
- Why the ‘customer journey’ is not the same as your marketing tech stack
- How to avoid the pendulum of marketing shiny objects
- Why talking about ‘what you do’ can sabotage the customer journey
- Why the customer journey begins with who you are, on the deepest possible level
- The customer journey planning process Ave goes through with her clients
Links mentioned in the conversation:
Aveline's website: Journey Point
Aveline's LinkedIn
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类似 The Story Selling Podcast 的节目
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
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The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Positive Leadership has the power to change the world. By focusing on trust, empathy and wellbeing, leaders can energize their teams to achieve success for individuals, their organization, and society overall. But it is still something that is relatively unknown outside academic circles. Join Jean-Philippe Courtois, a member of the Microsoft executive senior leadership team, as he brings Positive Leadership to life for anyone who acts in a leadership capacity, both personally and professiona ...
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continue reading
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continue reading
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continue reading
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Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
