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Episode #124 with Helen Dewdney

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内容由Hosted by Akin提供。所有播客内容(包括剧集、图形和播客描述)均由 Hosted by Akin 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

On today's episode, I chat with Consumer Rights champion Helen Dewdney, otherwise known as 'The Complaining Cow'. Helen talks about the importance of understanding your rights as a consumer especially within the UK, topical consumer issues and why it's important for companies to invest in customer services. Helen discusses how local council budget cuts can have a lasting impact on trading standards and the issues that have arisen due to this . Helen also shares tips on how to make an effective and valid legal complaint and other points.
Helen is a Best-selling author, blogger, consultant, consumer champion, journalist, speaker and presenter. You can check her website for more information.
Thanks for listening to the episode. I'd like to thank my guest for their time, insight and being a great sport!
I would also like to thank my producer, Ashanti Omkar, for all her hard work.
If you'd like to be a guest, drop me a line at theswingingpalmtree@gmail.com.
Keep Rising & Thriving. Aṣẹ!

  continue reading

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Manage episode 423086595 series 2904072
内容由Hosted by Akin提供。所有播客内容(包括剧集、图形和播客描述)均由 Hosted by Akin 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

On today's episode, I chat with Consumer Rights champion Helen Dewdney, otherwise known as 'The Complaining Cow'. Helen talks about the importance of understanding your rights as a consumer especially within the UK, topical consumer issues and why it's important for companies to invest in customer services. Helen discusses how local council budget cuts can have a lasting impact on trading standards and the issues that have arisen due to this . Helen also shares tips on how to make an effective and valid legal complaint and other points.
Helen is a Best-selling author, blogger, consultant, consumer champion, journalist, speaker and presenter. You can check her website for more information.
Thanks for listening to the episode. I'd like to thank my guest for their time, insight and being a great sport!
I would also like to thank my producer, Ashanti Omkar, for all her hard work.
If you'd like to be a guest, drop me a line at theswingingpalmtree@gmail.com.
Keep Rising & Thriving. Aṣẹ!

  continue reading

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