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#83 - "Client Retention and The Power of Online Communities"
Manage episode 436407720 series 3449055
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In this episode of The Wealthy Consultant Podcast, host Mike Walker, is joined by Luke Gibbs, a partnerships expert at Circle, an online community platform. They discuss the importance of online communities in the business world, especially for client retention and creating exceptional customer experiences.
Luke shares his journey at Circle, the company's progress, and the increasing interest from large companies in building closer customer relationships through communities.
The discussion includes the future of online communities, the role of AI, and Circle's commitment to rapid development and customer satisfaction. The episode highlights Circle's ease of use, analytical capabilities, and the crucial role communities play in business models and customer engagement.
Enjoy the episode and check the links below for more info & Resources
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Get a free 14-day free trial of Circle using our referral link: https://circle.so?lmref=jh-0Ug
OVERVIEW:
- (00:00) Introduction
- (00:26) Meet Luke Gibbs: Expert in Online Communities
- (00:48) The Importance of Online Communities
- (02:15) Circle: The Ultimate Community Platform
- (06:27) Analytics and Engagement in Online Communities
- (10:16) Circle's Unique Selling Points
- (14:24) Future of Online Communities and AI
- (19:15) Closing Thoughts and Final Remarks
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