Episode 51: Optimising impact through commerciality

Transforming Insight Podcast

Over the last 20 years, there has gradually been more focus on commercial thinking in Insight teams, and some organisations have made notable progress.

But 400 Insight leaders have taken part in the IMA’s capability benchmarking in the last 5 years, and commerciality remains the best practice territory given the lowest scores.

In today’s episode I make the case for changing the paradigm through which we see commerciality, and Christine Stoddart, former Insight leader at William Hill, Wilko, Co-op and DFS, draws on her wide experience of using Insight to add commercial value.

Please listen to find out more!

Topics Discussed

• What does it mean to be commercial? (0.49)
• Our organisations need Insight to have commercial success (3.25)
• Our role joining it all together (5.30)
• Grounding Insight in commercial processes (8.32)
• Insight teams need to step outside of their comfort zone (11.25)
• A playbook for developing commercial thinking in Insight (17.25)
• Adopting value-based prioritisation (21.48)

This is episode 51 of the Transforming Insight podcast.

If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.

You won’t want to miss this! So please subscribe - and thank you for listening.

About James Wycherley, the author of Transforming Insight

James Wycherley was Director of Customer Insight and Analytics at Barclays from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA). A popular keynote speaker and acknowledged expert on Insight leadership, strategy, and communication, he is the author of the book Transforming Insight: the 42 secrets of successful corporate Insight teams, and over 35 IMA publications. He has provided thought leadership in the UK, Western Europe, the USA, Canada, Australia, India, and the Middle East, and regularly hosts the IMA’s Insight forums - London, Manchester, UK Online and US Online.

The Insight Management Academy is the world’s leading authority on transforming Insight teams

Resources:

If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org

Copies of James Wycherley’s book Transforming Insight: the 42 secrets of successful corporate Insight teams can be purchased direct from www.transforming-insight.com

Disclaimer

The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.

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