[128] Why a Cyberscurity-First Service Mentality Keeps MSPs on Top of Cyber Trends

TubbTalk: The Podcast for Managed Service Providers

In this episode, Stephen McCormick talks to Mitch Redekopp, CEO of Riverity Technology Services, an MSP in Canada. The company has become known as one of the top managed service providers in Saskatchewan, while also having a highly experienced software development on hand.

They have a deep focus on packaging together cybersecurity and creating bespoke solutions to help improve their clients' internal business processes. River City won Emerging MSP Of the Year category at the SuperOps MSP Awards.

They talk about what the business does, and how Mitch got into the MSP industry. He explains their cybersecurity offering, and how the software development element fits in with their other services.

Richard asks Mitch about the process of entering the SuperOps awards competition, why he thinks he won and what the success means for their business. They also talk about the books Mitch has written and his predictions for cybersecurity and cyber protection.

Mitch shares the best and worst parts of running an IT business, his plans for the future and potential obstacles he might need to overcome. He also gives his advice for new MSPs, and reveals his biggest influences and mentors.

Mentioned in This Episode

• Rivercity Technology
• The Tech Tribe
• 7 Figure MSP
• Book: Chris Wiser: The Small Business Owner's Guide to Protecting Your Business From Hackers
• Book: Janna Dutton: Conversations Over Coffee
• Book: Marcus Sheridan: They Ask, You Answer
• Paul Green
• Ernest Murry CTO of Genuine Technology Group

Mentioned in this episode:

Get MSP Insights every Tuesday

Every Tuesday I share my thoughts on the business of IT with you, the Managed Services community. Thousands of Managed Service Providers already subscribe to MSP Insights. It’s easy to sign up, easy to cancel. MSP Insights is basically a short email from me, every Tuesday without fail, with advice on growing your IT business, plus cool resources I’ve found, discovered or starting exploring that week. It’s kind of like my diary of cool things, and often includes articles or books I’ve read, tools I’ve discovered, and events I think you’d be interested in, often sent to me by my friends and TubbTalk podcast guests. So, if that sounds fun, a short, tiny bite of MSP goodness every Tuesday, and you’d like to try it out, just go to https://go.tubb.co/tuesday, drop in your email and you’ll get the very next one.