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Creating an Experience and Human Connection with Eric Pateman
Manage episode 416935991 series 2971355
Today on Uncorked, we've got a real treat for you. Steph is chatting with Eric Pateman, the Chief Experience Officer at the Vancouver International Airport. And let me tell ya, if you haven't experienced landing in Vancouver, you're missing out big time!
Eric's not your average exec. He's all about humanizing the airport experience while embracing the power of tech and innovation. Seriously, he's like the Willy Wonka of airports, making sure every traveler feels the love as soon as they touch down.
In this episode Steph and Eric are diving into Eric's journey from being a culinary and adventure entrepreneur to landing his dream gig at YVR. Spoiler alert: it wasn't always smooth sailing. Eric opens up about his struggles with mental health and how it led him to reevaluate his priorities. They also chat about where Eric finds inspiration (hint: it's not at boring conferences) and what's got his heart racing these days.
So grab your headphones, settle in, and join us for a chat that's equal parts inspiring and downright fascinating. And hey, if you dig what you hear, don't forget to show us some love with a review and five stars. It helps more than you know!
LINKS TO TOPICS WE TALK ABOUT:
Corkboard Newsletter: Sign Up
Eric Pateman: Website
Unreasonable Hospitality: Book
Will Guidara on Uncorked: Podcast
Hosted on Acast. See acast.com/privacy for more information.
291集单集
Manage episode 416935991 series 2971355
Today on Uncorked, we've got a real treat for you. Steph is chatting with Eric Pateman, the Chief Experience Officer at the Vancouver International Airport. And let me tell ya, if you haven't experienced landing in Vancouver, you're missing out big time!
Eric's not your average exec. He's all about humanizing the airport experience while embracing the power of tech and innovation. Seriously, he's like the Willy Wonka of airports, making sure every traveler feels the love as soon as they touch down.
In this episode Steph and Eric are diving into Eric's journey from being a culinary and adventure entrepreneur to landing his dream gig at YVR. Spoiler alert: it wasn't always smooth sailing. Eric opens up about his struggles with mental health and how it led him to reevaluate his priorities. They also chat about where Eric finds inspiration (hint: it's not at boring conferences) and what's got his heart racing these days.
So grab your headphones, settle in, and join us for a chat that's equal parts inspiring and downright fascinating. And hey, if you dig what you hear, don't forget to show us some love with a review and five stars. It helps more than you know!
LINKS TO TOPICS WE TALK ABOUT:
Corkboard Newsletter: Sign Up
Eric Pateman: Website
Unreasonable Hospitality: Book
Will Guidara on Uncorked: Podcast
Hosted on Acast. See acast.com/privacy for more information.
291集单集
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