Episode 121 - Hustle And Humor Series - From Zoom UX Mysteries to Psychic Insights

Unpolished MBA

"Hustle & Humor" is a special Summer 2024 series under the Unpolished MBA ® podcast, hosted by seasoned Atlanta-based entrepreneurs Monique Mills and Caitlin Ferguson. We dive into the realities of running a business with candid conversations, insightful advice, and a healthy dose of humor.

• Running from August 6th to September 19th
• Episodes released every Tuesday and Thursday

In this episode, they take listeners on a wild ride through the strange intersection of Zoom’s ever-evolving (and sometimes infuriating) features, the importance of usability testing, and even some unexpected discussions about psychics predicting the future—both in business and beyond.

The conversation touches on the complexities of pricing strategies, the challenges of changing business models, and why not all free advice is worth the cost.

Key Topics Discussed:

• The quirks and frustrations of Zoom’s (and other B2B SaaS products)changing interface.
• The critical importance of usability testing for software.
• Musings on psychics, their predictions, and the odd overlaps with entrepreneurship.
• Chris Do and Alex Hormozi’s business strategies, and why positioning matters.
• The dangers of relying too much on affirmation rather than actionable advice for business owners.
• The value of paying for expert advice versus scrounging for free resources.

Submit business questions to unpolishedmba.com/hustle

Become an Unpolished MBA Guest: https://unpolishedmba.com

Follow Monique Mills

LinkedIn: https://www.linkedin.com/in/moniquemills/

Bio Website: https://moniquemills.biz/

TPM Focus - Strategy Firm for Startups and SMBs: https://tpmfocus.com/

Guest Co-Host : Caitlin Ferguson

Founder of COO Pilots: COOPilots.io