Uncovering Conflict Management and the Power of Effective Communication with Carol Bowser, President, Conflict Management Strategies Inc.
Manage episode 387897633 series 3444695
Have you ever wondered about workplace conflicts and how core values play a pivotal role in fueling them? Get ready for an enlightening conversation with attorney and conflict resolution expert, Carol Bowser. She explores with host Natalie Benamou, the importance of understanding and identifying the difference in people’s values for effective conflict resolution. Carol's extensive experience in employment law offers valuable insights into the complex dynamics of workplace conflict and the critical role of legal bodies.
Shifting gears, we venture into the challenging realm of leadership and team dynamics. We have an engaging discussion drawing on Carol’s background as a mediator and trainer who helps us unravel the essence of an inclusive and collaborative work environment. We explore open communication and understand the importance of empowering individuals within a team to express their ideas and thoughts fearlessly. Leaders get to acquire practical tips on how to foster a positive culture and manage conflicts effectively.
Lastly, we turn our attention to the art of communication in leadership, with a focus on listening fluency in conflict resolution. We talk about the complexity of building trust within a team and the role past experiences and emotions play in this process. Offering insights on one-on-one meetings, Carol underlines the need for clear objectives and distinct boundaries. To top it all off, we discuss the often overlooked art of giving and receiving feedback and highlight how managing emotions and creating safe spaces for conversations can revolutionize the work environment.
Prepare for an enriching journey that promises to broaden your understanding of conflict management, leadership, and effective communication in the workplace.
Thank you Carol for sharing this important insights with our listeners today!
This podcast is sponsored by HerCsuite® Leadership Development Programs. We help individuals and organizations engage and retain top talent with monthly masterminds as well as our turnkey speaker programs and group mentoring.
Resources
CONTACT INFO: cb@managingconflict.com
Facebook: https://www.facebook.com/Conflict-Management-Strategies-Inc-212605258757464/
Twitter: https://twitter.com/CarolNBowser/
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