最佳Business Excellence播客 (2024)

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Minisode #59 What A Continuous Improvement Culture Looks Like 3:09

6d ago3:09

3:09

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Our guest Paul Hayward at CooperVision, joined us shortly after having led his team to success at the BQF UK Excellence Awards, where they took home the prestigious Excellence in Continuous Improvement Culture award. Joi…

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From Passion to Policy Solutions 37:30

7d ago37:30

37:30

Send us a text Discover the transformative journey of Delvin Davis, a senior policy analyst at the Southern Poverty Law Center, who turned his passion into a commitment to social justice and policy reform. Raised in rural North Carolina, Delvin's early exposure to Black history and influential figures sparked a lifelong curiosity about systemic ine…

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In Conversation - Christo Hall Top Five Mindset Tips From Professional Surfing and How To Apply Them To Succeed in Business 22:02

7d ago22:02

22:02

“Your life depends on your focus. If you can't really sit down and focus, you know your results will suffer.” Christo Hall Top Five Mindset Tips From Professional Surfing and How to Apply Them To Succeed in Business 1. Working with your inner critique. Your biggest competitor in business is usually yourself. 2. How to get a deeper level of focus an…

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Minisode #58: Building a Culture of Improvement 6:08

13d ago6:08

6:08

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodolog…

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In Conversation - Barb Davids Top Five Tips For SEO 20:34

14d ago20:34

20:34

“If you're solely dependent on Google organic search, then you're going to be missing out in the next couple of years.” Barb Davis Top Five Tips for SEO 1. Refresh old blog content 2. Optimize/use free Google Business Listing 3. Expand your digital footprint 4. Optimize page titles and descriptions 5. Use Google Search Console to find opportunities…

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Grace and Grit: Navigating A Career Path through Law and Public Service 36:51

15d ago36:51

36:51

Send us a text Grace and determination are powerful allies on the journey to success, as demonstrated by our inspiring guest, Delicia Reynolds-Hand, Senior Director of Digital Marketplace at Consumer Reports. From her beginnings in a close-knit Jamaican community to her impactful career in the DMV area, Delicia's story is a testament to the resilie…

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What Makes an Effective Non-Executive Director Steering FTSE Companies: An Interview with Helen Mahy CBE 43:53

20d ago43:53

43:53

Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)? Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fun…

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In Conversation - Cecilia Gorman Top Five Tips For Giving Feedback 17:49

21d ago17:49

17:49

“We've got to set expectations with the employee. And when we say a word like expectations in that way, it feels like, Oh, we've got to be the school principal. We've got to tell you the rules, because if you don't follow the rules that I'm going to reprimand you. So, people don't really like when they say, Oh, you've got to set expectations. But r…

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Results Oriented: Driving Social Change through Research and Data 24:25

24d ago24:25

24:25

Send us a text Discover how data can be more than just numbers and charts—it's a catalyst for social change. Join us as we chat with Dr. M. William Bill Sermons, Vice President of Research at Volunteers of America, whose journey from a civically-engaged upbringing in Washington, D.C to pioneering data-driven social change is nothing short of inspir…

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Minisode #57: Thriving with Dyslexia - The Leader's Role 4:18

27d ago4:18

4:18

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the v…

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Minisode #56: Purpose-Driven Success in Not-for-Profits 3:41

1M ago3:41

3:41

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive communit…

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Customer-Centric Leadership: Insights from Charity to Commerce with Steve Vaid at Money Advice Trust 35:38

2M ago35:38

35:38

Have you ever paused to consider how well you're truly listening? In his first 90 days as CEO at Money Advice Trust, Steve Vaid prioritised understanding employee experiences and customer feedback. By identifying key themes and strategic priorities, he’s set the organisation on a path to success through business excellence. A customer-centric focus…

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In Conversation - Kim Yabsley Top Five Tips For Using Grants As A Growth Strategy For Your Business 15:38

2M ago15:38

15:38

"When it comes to securing public funds to elevate your business to the next level, a lot of people really don't understand what being strategic means at all. And so, one of the pitfalls we see with people who are unsuccessful with grants is that they were never really a good fit for that grant to start with, or they weren't ready. They didn't have…

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Minisode #55: The Power of Process Over Outcomes 2:30

2M ago2:30

2:30

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a proces…

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In Conversation - Julie Cropp Gareleck Top Five Tips For Building A Sustainable Business 16:46

2M ago16:46

16:46

“You can put together the best spreadsheet that details the best financial projections, but if you don't have any idea how to get those numbers on that spreadsheet, then you're already behind.” The Top 5 Tips for Building a Sustainable Business 1. Invest in Yourself 2. Develop a Plan 3. Execute the Plan 4. Pay Attention to the Dollars and Cents 5. …

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Minisode #54: The Future of Work and The Challenges of Hybrid Working 4:05

2M ago4:05

4:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Professor Sally Mackey of The Royal Central School of Speech and Drama as she encourages the reimagining of traditional office spaces to enhance creativity and productivity as a way of c…

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In Conversation - Mickie Kennedy Top Five Tips For Press Release Success 24:00

2M ago24:00

24:00

"If you go to AI and ask AI to help you write a subject matter for PR, you're going to get the same 97% of releases that don't work because AI's been trained on the whole body of press releases out there.” Mickie Kennedy Top Five Tips For Press Release Success 1. What is a press release and how do they work? 2. What are tips for writing a winning p…

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Minisode #53: PDSA and Permission to Fail 2:28

2M ago2:28

2:28

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Ali Bolton of the Wye Valley NHS Trust underscores the value of small-scale testing and introduces the empowering concept of "fabulous failure" as a pivotal learning opportunity. Listen to the full episode her…

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From Compliance to Competitive Edge: Integrating ESG and Business Improvement with Jamie Bowen at Chevron Group 32:01

3M ago32:01

32:01

Are you guilty of viewing sustainability as just a compliance exercise? Have you considered what integrating ESG (Environmental, Social, and Governance) initiatives with your business improvement practices will do for the future of your improvement activity? It’s the game-changer that will transform your business and create lasting value, as Jamie …

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Minisode #52: Empowering Teams to Create a Problem Solving Environment 2:26

3M ago2:26

2:26

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as BQF President Karen Leftley discusses the importance of empowering team members to tackle issues within their sphere of influence, and how this frees senior managers to concentrate on strategic imperatives. Li…

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Perseverance and Adaptability 21:59

3M ago21:59

21:59

Send us a text In this episode, I’m joined by special guest Dr. Justene Hill Edwards, Ph.D., Associate Professor of History at the University of Virginia. We discuss a variety of topics, including perseverance, adaptability, and her journey from Oakland, California to award-winning historian and writer. Tune in for her inspiring testimony of overco…

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Minisode #51: Identifying Operational Excellence 2:42

3M ago2:42

2:42

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Marvin Cooke, Executive Vice President of Manufacturing at Toyota Motor Europe, shares what excellence looks like in his operations, emphasising the importance of visiting the workplace and engaging directly w…

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Minisode #50: Empathy in Leadership 3:05

3M ago3:05

3:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Tanya Aitken, the CMI's Chief Product and Marketing Officer, as she emphasises the importance of empathy in leadership and how treating employees with respect can enhance loyalty, productivity, …

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Minisode #49: AI and the Quality Profession 4:57

3M ago4:57

4:57

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Vince Desmond, CEO of the Chartered Quality Institute, shares his views that the quality profession is not yet ready for the challenges of AI. So, where do we go from here to seize the opportunities? Li…

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Rendezvous with Excellence 13:35

3M ago13:35

13:35

Send us a text In this episode, I'll introduce myself, discuss why I began this podcast, and briefly explain aspects of my personal journey. Please join me and subscribe!

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Promo / Trailer - Unbiased Narratives with Kenneth W. Edwards 1:08

3M ago1:08

1:08

Send us a text Welcome to Unbiased Narratives: Celebrating Black Excellence through Conversations about Career, Business, and Life!

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In Conversation - Christopher Duncan Top Five Tips For Recoding Your Subconscious 21:15

3M ago21:15

21:15

“The best form of therapy is to create a life you love” Christopher Duncan Top Five Tips For Recoding Your Subconscious 1. The reason why personal development or therapy doesn't work for most (and what to do instead). 2. The billionaire secret that helped me build 2 8figure businesses. 3. The 5-step superconscious creator code. 4. How to shift from…

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Understanding Variation in Our People, Not Just Our Processes with Rosie Brighty at Divergent Consulting 41:36

4M ago41:36

41:36

Recognising and valuing neurodiversity isn't just about embracing differences—it's about unlocking the full potential of your workforce. Join us for our latest Leading For Business Excellence episode, where Rosie Brighty, founder of Divergent Consulting, shares her career journey with dyslexia, dyspraxia, and ADHD. Listen in as we uncover how inclu…

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In Conversation - Ronsley Vaz Top Five Tips For Ethically Intergrating AI To Grow Your Business 22:35

4M ago22:35

22:35

“Augment human intelligence with artificial intelligence by using it to deal with your weaknesses rather than your strengths.” Ronsley Vaz Top Five Tips For Ethically Integrating AI To Grow Your Business 1. Augment human intelligence with AI by using it to deal with your weaknesses rather than your strengths. 2. Understand AI as a silicon-based int…

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Minisode #48: Ethics and wisdom - The qualities of a good leader 2:44

4M ago2:44

2:44

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Professor Sally Mackey of The Royal Central School of Speech and Drama discusses the need for transparency and ethical behaviour when it comes to leading a team in order to foster trust and effective co…

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In Conversation - Zach Oehlman Top Five Tips For Mastering Finance and Building Wealth 20:00

4M ago20:00

20:00

“If you don't understand it, don't do it. Because there is no such thing as get rich quick. I've tried, been down all those roads... Just be wise, and know the area that you're stepping into before you start.” Zach Oehlman Top Five Tips For Mastering Finance and Building Wealth 1. Understanding Financial Statements 2. Effective Budgeting and Cash F…

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Minisode #47: Management and Leadership - The number one driver of productivity 2:35

4M ago2:35

2:35

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tanya Aitken, Chief Product and Marketing Officer at the Chartered Management Institute, shares her insights on how effective management and leadership programs within organisations lead to better resul…

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In Conversation - Craig Meriwether Top Five Tips For Overcoming Fear and Anxiety 32:18

4M ago32:18

32:18

“The problem as you can probably see, though, what if you're practising fear? What if you're practising anxiety? You're then wiring that into your brain into your nervous system again, that's why tip number one, what is strongest within your mind is what you do over and over again, what you practice, you get better at.” Craig Meriwether Top Five Ti…

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Minisode #46: Trusting Your Gut - The Key to Making Informed Decisions 2:02

4M ago2:02

2:02

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Vince Desmond, CEO of the Chartered Quality Institute, as he shares what advice he would give to those starting out in the quality profession. He highlights the importance of trusting your intui…

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Driving Sustainable Improvement in a Global Organisation with Laura McLaren at Tesco 41:41

5M ago41:41

41:41

How can you turn everyday challenges into opportunities for team growth and innovation? In this episode of Leading for Business Excellence, Laura McLaren, the Global Head of Process Experience at Tesco, provides the answer and shares practical strategies for mastering Change Management and Continuous Improvement in large organisations. Hear why a h…

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In Conversation - Anthony David Hartcher Top Five Tips For Breaking Addictions 22:29

5M ago22:29

22:29

“We’re essentially just replacing the form of which they're getting a lift or a boost, and we're not allowing that lift or boost to be so high that then it crashes.” Anthony David Hartcher Top Five Tips For Breaking Addictions 1. Live by your values 2. Seek to understand what is driving your addictive behaviour 3. What are more resourceful ways you…

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Minisode #45: Industry Insights - Efficiency vs. Customer Outcomes 2:48

5M ago2:48

2:48

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Suraj Patel, Head of Operational Strategy at Capital One. He discusses cultural differences between sectors, emphasizing the focus on efficiency and bottom line in the utilities industry…

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In Conversation - Richard Walsh Top Five Tips For Escaping The Owner Prison 22:24

5M ago22:24

22:24

“I want to create a business that people want to work at. That's my first way of getting around the people shortage.” Richard Walsh Top Five Tips For Escaping The Owner Prison 1. Understand what the owner prison is and how entrepreneurs get trapped in the repetitive 2-year cycle. 2. Automate, delegate, and eliminate tasks to free up time and scale …

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Minisode #44: How Brands Transform from a Crisis 5:10

5M ago5:10

5:10

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Katie Evans, Chief Marketing Officer at Burger King UK, shares examples of brands that have successfully adapted to changing consumer behaviours and expectations. Listen to the full episode here: https:…

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In Conversation - Maxwell Ivey Top Five Tips For Thriving As A Sole Entrepreneur Online 26:57

5M ago26:57

26:57

“First, you decide that it has to be there somewhere. And then you keep looking for it until you find it. And when I started doing this, when most people start doing this, I tell them, when you get up in the morning, say you're going to find one thing, one person one event, one experience that you can say, hey, that was pretty good. And then build …

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Minisode #43: Rethinking Flexible Working 3:02

5M ago3:02

3:02

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Emma Howard Boyd CBE, a leading voice on how we must develop systems to address climate issues and the intrinsically linked cost of living crisis, women leaders and diversity. From the p…

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In Conversation - Kolby Goodman Top Five Tips For Hiring The Best (And Most Impactful) Person For Your Team 18:06

5M ago18:06

18:06

“ I think it's about getting clear on what your method of problem solving is. And if somebody doesn't have that, if they're not exactly sure why or how they did something, that's an easy no for you. And those people who understand from their mistakes, who can talk you through their logic, their thought process, what the algorithm they have programm…

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Operational Excellence Insights to Fuel Success with Marvin Cooke of Toyota Motor Europe 51:41

6M ago51:41

51:41

Visualise a vehicle rolling off the production line every 58 seconds. Each one driven by an organisation at the peak of operational excellence. Are you ready to join these world-renowned leaders in process mastery? In the latest episode of PMI's Leading for Business Excellence podcast, we’re in conversation with the Executive Vice President of Manu…

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In Conversation - David Ednie Top Five Tips For Aligning Strategy and Execution 20:11

6M ago20:11

20:11

“ Focus on solving the big problems that difficult problems the easy ones will resolve themselves.” David Ednie Top Five Tips For Aligning Strategy and Execution 1. Raise your standards 2. Align your people 3. Sharpen your focus 4. Pick up the pace 5. Transform your strategy TIME STAMP SUMMARY 01:34 What are you focusing on? 06:05 Raising the bar 1…

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Minisode #42 Banana Behaviours to Support Wellbeing 2:03

6M ago2:03

2:03

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support, as he talks through the “banana behaviours” that you can incorporate into your life today to improve your own mental health. Li…

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In Conversation - Christine Denny Top Five Tips For Cultivating Joy In Your Life And Harnessing The Power It Brings 23:05

6M ago23:05

23:05

“I think we live in a world people are too, quick to throw stones throw sticks and point fingers. None of us are perfect. I certainly am not. I'm a very temperamental reactive sort of person. So, I have perfected the art of saying I'm sorry. So, I think it's really important that if you're doing something in the world, and you think, Oh, that wasn'…

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Minisode #41: The Key to Solving Tough Business Problems 3:42

6M ago3:42

3:42

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we dive into the power of data analysis in problem-solving as Linda Linteau, Head of Global Continuous Improvement for SGRE Service, shares her experience of the book 'Understanding Variation' by Donald…

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In Conversation - Stephanie Polson Top Five Tips To Improve Your Gut Health 25:02

6M ago25:02

25:02

“There's much more to learn and a lot of research happening on what a healthy gut actually is. What it's starting to show us is that if your gut is healthy, then your overall well-being your overall health is pretty good.” Stephanie Polson Top Five Tips To Improve Your Gut Health 1. Increasing fibre consumption and how to do this in a way that make…

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Minisode #40 Leadership in the Hybrid Workplace 4:08

6M ago4:08

4:08

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions, as she talks about how we can engage with the next generation in the digital workplace. Listen to the full episod…

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In Conversation - Amber Perry Top Five Tips For Turning Small Steps Into Big Impact 21:58

6M ago21:58

21:58

“We don't want to be learned know it all’s. Instead, we want to be learned balls.” Amber Perry Top Five Tips For Turning Small Steps Into Big Impact 1. People remember how you leave more than what you did. 2. Growth mindset. 3. Fail forward. 4. Daily discipline. 5. Leverage your gifts to serve. TIME STAMP SUMMARY 01:14 Exiting with excellence 05:29…

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