Achieving Better Outcomes Through Structure: A Conversation with Elisabeth Hendrickson

The Idealcast with Gene Kim by IT Revolution

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Exile

1
Episode 10: From Refugee to Radical 44:09

2 years之前44:09

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44:09

When a young Eva Kollisch arrives as a refugee in New York in 1940, she finds a community among socialists who share her values and idealism. She soon discovers ‘the cause’ isn’t as idyllic as it seems. Little does she know this is the beginning of a lifelong commitment to activism and her determination to create radical change in ways that include belonging, love and one's full self. In addition to Eva Kollisch’s memoirs Girl in Movement (2000) and The Ground Under My Feet (2014), LBI’s collections include an oral history interview with Eva conducted in 2014 and the papers of Eva’s mother, poet Margarete Kolllisch, which document Eva’s childhood experience on the Kindertransport. Learn more at www.lbi.org/kollisch . Exile is a production of the Leo Baeck Institute , New York | Berlin and Antica Productions . It’s narrated by Mandy Patinkin. Executive Producers include Katrina Onstad, Stuart Coxe, and Bernie Blum. Senior Producer is Debbie Pacheco. Associate Producers are Hailey Choi and Emily Morantz. Research and translation by Isabella Kempf. Sound design and audio mix by Philip Wilson, with help from Cameron McIver. Theme music by Oliver Wickham. Voice acting by Natalia Bushnik. Special thanks to the Kollisch family for the use of Eva’s two memoirs, “Girl in Movement” and “The Ground Under My Feet”, the Sophia Smith Collection at Smith College and their “Voices of Feminism Oral History Project”, and Soundtrack New York.…

5年之前 1:29:12

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In Episode 3, Gene Kim is joined by Elisabeth Hendrickson, who inspired many ideas in The DevOps Handbook and, more recently, The Unicorn Project. She has shaped the way Gene sees the world of DevOps. From Developer to Tester ratios, to the importance of architecture, and the need for leaders to decompose systems well.
Together they explore her years as VP R&D for Pivotal Software, Inc., software development, and the link between organizations and architecture. In a wide-ranging discussion, they cover Elisabeth’s mental model of balance, structure, and flow, to her view of how organizations really work. Listen as Gene and Elisabeth explore her WordCount Simulation, to her personal experience with MIT’s Beer Game, and much more.

ABOUT THE GUESTS

Elisabeth Hendrickson is a leader in software engineering. She most recently served as VP R&D for Pivotal Software, Inc. A lifelong learner, she has spent time in every facet of software development, from project management to design for companies ranging from small start-ups to multinational software vendors. She has helped organizations build software in a more efficient way and pioneered a new way to think about achieving quality outcomes and how that hinges on fast and effective feedback loops. Her book, Explore It!: Reduce Risk and Increase Confidence with Exploratory Testing, was released in 2013 and is explores technical excellence and mastery, and creating effective feedback loops for everyone. She spoke at the DevOps Enterprise Summit in 2014, 2015, and 2018, and received the Gordon Pask Award from the Agile Alliance in 2010.

Visit Elisabeth’s website

Twitter

YOU’LL LEARN ABOUT

How to build software in a more efficient way
Elisabeth’s mental model of balance, structure and flow
How Conway’s law applies to Elisabeth’s model
Elisabeth’s WordCount Simulation

Episode Timeline:

[00:09] Intro
[00:15] Meet Elisabeth Hendrickson
[04:14] “Better Testing - Worst Quality?”
[04:54] “Managing the Proportion of Testers to (Other) Developers”
[08:25] How to get great testing behaviors
[13:29] How structure enables developers to work on features
[16:08] Applying principle to non-functional requirements
[18:43] Conway’s law and Inverse Conway Maneuver
[27:43] Elisabeth’s model on balance, structure and flow
[31:01] MIT’s Beer Game
[36:41] The WordCount Simulation
[44:54] Becoming a good partner
[50:03] Drawing lines as a leader
[55:39] The Five Ideals
[57:33] Stuck in a cost center
[1:05:44] It’s all about feedback
[1:10:50] The Phoenix Project’s Sarah’s background
[1:19:09] Who is your first team?
[1:28:07] Finding Elisabeth Hendrickson
[1:28:29] Outro

RESOURCES

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott
The four quadrants of Radical Candor
- Ruinous Empathy
- Manipulative Insincerity
- Obnoxious Aggression
- Radical Candor
Dangerous Company: The Consulting Powerhouses and the Businesses They Save and Ruin by James O’Shea
Explore It!: Reduce Risk and Increase Confidence with Exploratory Testing by Elisabeth Hendrickson
Better Testing, Worse Quality? by Elisabeth Hendrickson
Managing Proportions of Testing to (Other) Developers by Dr. Cern Kaner, Elisabeth Hendrickson, and Jennifer Smith-Brok
When NASA Lost a Spacecraft Due to a Metric Math Mistake by Ajay Harish
Lockheed: New Carrier Hook for F-35 by Dave Majumdar
Conway's law
Decoding the DNA of the Toyota Production System by Steven Spear and H. Kent Bowen
The WordCount Simulation by Elisabeth Hendrickson
"The Beer Game" by Prof. John D. Sterman

25集单集

#Gene Kim #MBA #Business

Achieving Better Outcomes Through Structure: A Conversation with Elisabeth Hendrickson

The Idealcast with Gene Kim by IT Revolution

72 subscribers

published 5年之前

MP3•单集首页

ABOUT THE GUESTS

Visit Elisabeth’s website

Twitter

YOU’LL LEARN ABOUT

How to build software in a more efficient way
Elisabeth’s mental model of balance, structure and flow
How Conway’s law applies to Elisabeth’s model
Elisabeth’s WordCount Simulation

Episode Timeline:

[00:09] Intro
[00:15] Meet Elisabeth Hendrickson
[04:14] “Better Testing - Worst Quality?”
[04:54] “Managing the Proportion of Testers to (Other) Developers”
[08:25] How to get great testing behaviors
[13:29] How structure enables developers to work on features
[16:08] Applying principle to non-functional requirements
[18:43] Conway’s law and Inverse Conway Maneuver
[27:43] Elisabeth’s model on balance, structure and flow
[31:01] MIT’s Beer Game
[36:41] The WordCount Simulation
[44:54] Becoming a good partner
[50:03] Drawing lines as a leader
[55:39] The Five Ideals
[57:33] Stuck in a cost center
[1:05:44] It’s all about feedback
[1:10:50] The Phoenix Project’s Sarah’s background
[1:19:09] Who is your first team?
[1:28:07] Finding Elisabeth Hendrickson
[1:28:29] Outro

RESOURCES

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott
The four quadrants of Radical Candor
- Ruinous Empathy
- Manipulative Insincerity
- Obnoxious Aggression
- Radical Candor
Dangerous Company: The Consulting Powerhouses and the Businesses They Save and Ruin by James O’Shea
Explore It!: Reduce Risk and Increase Confidence with Exploratory Testing by Elisabeth Hendrickson
Better Testing, Worse Quality? by Elisabeth Hendrickson
Managing Proportions of Testing to (Other) Developers by Dr. Cern Kaner, Elisabeth Hendrickson, and Jennifer Smith-Brok
When NASA Lost a Spacecraft Due to a Metric Math Mistake by Ajay Harish
Lockheed: New Carrier Hook for F-35 by Dave Majumdar
Conway's law
Decoding the DNA of the Toyota Production System by Steven Spear and H. Kent Bowen
The WordCount Simulation by Elisabeth Hendrickson
"The Beer Game" by Prof. John D. Sterman

25集单集

#Gene Kim #MBA #Business

सभी एपिसोड

In the latest Dispatch from the Scenius, Gene Kim shares David Silverman’s 2020 presentation from DevOps Enterprise Summit London - Virtual. In a continuation of Episode 11, the Team of Teams coauthor and CEO of CrossLead talks about the key concepts from Team of Teams , and provides even more context for so many of the topics covered in last week’s episode. David talks about the genesis of the joint special operations command, which was created after the failure of the daring Iran hostage rescue in 1979, and how it found itself in 2003 in Afghanistan and Iraq, tactically winning but strategically losing, unable to find terrorist leaders of Al Qaeda in Iraq. He describes the principles that they drew upon, which will be familiar to almost everyone in the DevOps community, the practices that it led to, the amazing outcomes that resulted, as well as the leadership skills needed in this new world. BIO: David Silverman Entrepreneur, bestselling author, and former Navy SEAL, David Silverman is the Founder and Chief Executive Officer of CrossLead, Inc. Founded in 2016, CrossLead is a technology company whose leadership and management framework is used by leaders and companies around the globe. In 2015, David co-authored the New York Times bestselling leadership and management book Team of Teams: New Rules of Engagement for a Complex World. As a thought leader on culture change, high-performing teams, and leadership, he is a frequent guest speaker for business leaders and conferences around the globe. After his 13-year career as a Navy SEAL, David and a group of like-minded friends sought to reinvent the way the world does business in today’s dynamic environment. Based on their collective service in the world’s premier Special Operations Units, they devised a holistic leadership and management framework called CrossLead. Today, CrossLead is a leading framework for scaling agile practices across the enterprise. Implemented in some of the world’s most successful organizations, CrossLead drives faster time-to-market, dramatic increases in productivity, improvement in employee engagement, and more predictable business results. Prior to CrossLead, David co-founded the McChrystal Group where he served as CEO for five years. A graduate of the United States Naval Academy, David served as a Navy SEAL from 1998-2011. He graduated Basic Underwater Demolition School (BUD/S) Class 221 in 1999 as the Honor Man. David deployed six times around the world, including combat deployments to Iraq, Afghanistan, and Southeast Asia where he received three Bronze Stars and numerous other commendations. David serves on the advisory board of the Headstrong Project and is a member of the Young Presidents’ Organization. David lives in Washington, DC, with his wife, Hollis, and their two children. He maintains an active lifestyle as a waterman and runner. Twitter: @dksilverman Linkedin: https://www.linkedin.com/in/david-silverman-648035a/ Website: https://www.crosslead.com/ YOU’LL LEARN ABOUT: Key concepts from the book, Team of Teams: New Rules of Engagement for a Complex World The genesis of the joint special operations command How the principles, practices, outcomes and leaderships relate to the DevOps community RESOURCES Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal, Tantum Collins, David Silverman and Chris Fussell Cynefin framework TIMESTAMPS [00:08] Intro [01:56] Meet David Silverman [04:05] The inception of US special operations [07:35] Best practices associated with management [10:59] Cynefin framework [11:53] Complexity environment [14:32] How to senior business leadership can communicate effectively and persuasively [15:59] Back to fundamentals [19:55] DevOps Enterprise Summit Las Vegas - Virtual [21:33] Think as a living organism [23:19] Model of radical transparency [24:02] How to make it work inside your organizations [31:24] How to define great leadership [33:53] David’s request for examples [34:22] Coming up in the next episode [35:42] Outro…

1
The Principles and Practices Behind Team of Teams (Part 1) with David Silverman & Jessica Reif 1:44:13

4年之前1:44:13

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1:44:13

In this episode of The Idealcast, Gene Kim sits down with Team of Team’s coauthor and CEO of Crosslead, David Silverman, and Director of Research and Development at CrossLead, Jessica Reif, for a two-part interview. In Team of Teams , David and his coauthors explained how the Joint Special Forces Task Force in Iraq was struggling to achieve its mission, and how they turned it into a success. Their experience led to a deep and critical rethinking of almost everything in US military services and in the commercial industry. Now at CrossLead, David works with Jessica Reif to continue researching and codifying these practices into their management framework. In Part 1 of the interview, Gene and his guests discuss the structure and dynamics of the transformation described in Team of Teams and how these leadership characteristics are needed today in the new ways of working. This leadership framework reinforces the concepts of common purpose, shared consciousness, empowerment, and trust within organizations to help teams work together more effectively in complex environments, particularly when they have to continuously adapt to change. Stay tuned for Part 2. BIO: David Silverman Entrepreneur, bestselling author, and former Navy SEAL, David Silverman is the Founder and Chief Executive Officer of CrossLead, Inc. Founded in 2016, CrossLead is a technology company whose leadership and management framework is used by leaders and companies around the globe. In 2015, David co-authored the New York Times bestselling leadership and management book Team of Teams: New Rules of Engagement for a Complex World. As a thought leader on culture change, high-performing teams, and leadership, he is a frequent guest speaker for business leaders and conferences around the globe. After his 13-year career as a Navy SEAL, David and a group of like-minded friends sought to reinvent the way the world does business in today’s dynamic environment. Based on their collective service in the world’s premier Special Operations Units, they devised a holistic leadership and management framework called CrossLead. Today, CrossLead is a leading framework for scaling agile practices across the enterprise. Implemented in some of the world’s most successful organizations, CrossLead drives faster time-to-market, dramatic increases in productivity, improvement in employee engagement, and more predictable business results. Prior to CrossLead, David co-founded the McChrystal Group where he served as CEO for five years. A graduate of the United States Naval Academy, David served as a Navy SEAL from 1998-2011. He graduated Basic Underwater Demolition School (BUD/S) Class 221 in 1999 as the Honor Man. David deployed six times around the world, including combat deployments to Iraq, Afghanistan, and Southeast Asia where he received three Bronze Stars and numerous other commendations. David serves on the advisory board of the Headstrong Project and is a member of the Young Presidents’ Organization. David lives in Washington, DC, with his wife, Hollis, and their two children. He maintains an active lifestyle as a waterman and runner. Twitter: @dksilverman Linkedin: https://www.linkedin.com/in/david-silverman-648035a/ Website: https://www.crosslead.com/ Jess Reif Jessica Reif is the Director of Research & development for CrossLead Inc, where she leverages the latest management research to develop new approaches to increasing business agility for CrossLead’s clients. She leads CrossLead’s education efforts and has developed training programs that have been delivered to over 20,000 leaders. Previously, Jessica served as a Product Delivery Manager for applied machine learning and engineering teams at Oracle Data Cloud, where her role was to facilitate agile development among a team-of-teams. Jessica holds a B.S. in Industrial and Labor Relations from Cornell University. In her free time, she enjoys golfing, baking, and hiking. Twitter: https://twitter.com/Jess_Reif Linkedin: https://www.linkedin.com/in/jessica-reif/ Website: https://www.crosslead.com/ YOU’LL LEARN ABOUT: The philosophy and thinking behind the book, Team of Teams The organization and management required to support the large group of personnel involved in the mission described in the book The dramatic changes in the transformations mentioned in the book and how and why it worked The structure and dynamics before and after the transformation What leadership characteristics are needed in this new way of working Ops Intelligence Update Call What was required to increase the temp of operations RESOURCES What Google Learned From Its Quest to Build the Perfect Team by Charles Duhigg Boundaries Updated and Expanded Edition: When to Say Yes, How to Say No To Take Control of Your Life by Dr. Henry Cloud and Dr. John Townsend Wharton’s Carton: CEOs Have Real Vision Problems by Howard R. Gold Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal, Tantum Collins, David Silverman and Chris Fussell DevOps culture: Westrum organizational culture Psychological safety Failure Is Not an Option: Mission Control From Mercury to Apollo 13 and Beyond by Gene Kranz How Can Leaders Overcome the Blurry Vision Bias? Identifying an Antidote to the Paradox of Vision Communication by Andrew M. Carton and Brian J. Lucas Sooner Safer Happier by Jonathan Smart The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations by Gene Kim, Patrick Debois and John Willis TIMESTAMPS [00:08] Intro [03:26] Meet David Silverman [05:50] Meet Jessica Rief [06:59] Writing down his experiences to teach [12:58] Who are David’s students and what he was teaching [14:05] Applying these techniques to COVID-19 [17:54] Comparing David’s experience to General Stanley McChrystal’s experience [23:30] Remembering Defense Information Systems Agency CTO Dawn Meyerriecks’ org chart [25:30] Getting out of own way [28:31] Top differences in what David was trying to achieve [33:46] Compare and contrast the leadership characteristics [37:24] Jess reflecting on changes required at various levels of leaderships [39:58] A look at structural changes or lack thereof [47:50] The chessmaster vs the gardner [49:18] Changing the middle management [56:28] DevOps Enterprise Summit Las Vegas - Virtual [58:04] The frozen middle [1:00:06] Advice to define the work [1:06:10] Ops Intelligence Update Call [1:15:29] Create concrete manifestation of the vision [1:23:30] The dynamics of having the Ops Intelligence Update Call [1:26:03] The need for middle management to augment the process [1:30:55] Gene’s favorite part of Team of Teams [1:34:43] Creating these relationships in a large scale [1:39:55] Successful execution drives strategy [1:41:51] How to reach David and Jessica [1:43:06] Outro…