HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…
In this episode, co-host Kimberly A. Cook sits down with Tom Hanrahan (arbitrator and mediator with TP Hanrahan Dispute Solutions in Manhattan Beach, CA), Elizabeth “Betty” Morgan (arbitrator and mediator with The Morgan Law Firm in Philadelphia, PA), Theo Cheng (arbitrator and mediator with the ADR Office of Theo Cheng, in Princeton Junction, New Jersey), and Juile Walker, (arbitrator with Julie Walker and Ireland Stapleton Pryor & Pascoe, PC in Denver, CO) to discuss everything from billing rates to marketing when starting an ADR career as an arbitrator or mediator. The guests, who have a range of experience as full-time ADR professionals, share their experiences and offer guidance for navigating a career in ADR.
In this episode, co-host Kimberly A. Cook sits down with Tom Hanrahan (arbitrator and mediator with TP Hanrahan Dispute Solutions in Manhattan Beach, CA), Elizabeth “Betty” Morgan (arbitrator and mediator with The Morgan Law Firm in Philadelphia, PA), Theo Cheng (arbitrator and mediator with the ADR Office of Theo Cheng, in Princeton Junction, New Jersey), and Juile Walker, (arbitrator with Julie Walker and Ireland Stapleton Pryor & Pascoe, PC in Denver, CO) to discuss everything from billing rates to marketing when starting an ADR career as an arbitrator or mediator. The guests, who have a range of experience as full-time ADR professionals, share their experiences and offer guidance for navigating a career in ADR.
In this episode of Resolutions , American Arbitration Association Commercial Vice President Aaron Gothelf sits down with Clearbrief Founder & CEO Jackie Schafer to explore how alternative dispute resolution professionals are integrating AI into their practices. They dive into key questions shaping the future of ADR, including: How are attorneys, courts, and neutrals leveraging AI? Is AI safe to use in legal proceedings? What ethical guidelines should practitioners follow? What happens to the data inputted into AI systems? Could AI eventually replace human arbitrators? Can AI be a tool for advancing social justice? Join us for an insightful conversation on the evolving role of AI in dispute resolution and what it means for the future of the profession. Check out the AAA-ICDR blog to learn more about AI in dispute resolution. Not a member of the American Bar Association, Section of Dispute Resolution ? Join today !…
In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews social media strategist, Stefanie Marrone on how ADR Professionals can use LinkedIn to increase their web presence and market their practices. Topics include: what should be in your LinkedIn profile? When and what to post? Who you should connect to? Social media etiquette, and a host of other subjects. Whether you’re a seasoned LinkedIn professional or just starting out with LinkedIn, there is something for everyone in this episode. Follow Stefanie on LinkedIn! Not a member of the American Bar Association, Section of Dispute Resolution ? Join today !…
Rekha Rangachari interviews Bridget M. McCormack & Colin Rule on AAA-ICDR’s recent partnership with ODR.com and Mediate.com. They share their working relationship over the past years, their shared goal of democratizing ADR, and why we are at a critical juncture of AI development and knowledge building relating to meaningful access to justice. Tune in to learn how lawyers can stay involved in the new solutions, products, and services critical to ADR’s evolution. Not a member of the ABA Section of Dispute Resolution? Join today!…
In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews former co-chair of the ABA Mediation Committee and current ABA Dispute Resolution Section Counsel Member, Gabrielle Hartley on her 25 year career mediating mid to high conflict divorces, as well as her work to create accessible legal services and promote amicable resolutions in divorce proceedings. Interested in registering for the upcoming Advanced Mediation & Advocacy Skills Institute? Register before Oct. 11: http://ambar.org/med2024 Not a member of the ABA Section of Dispute Resolution? Join today: http://ambar.org/JoinDR…
In this episode of Resolutions, Aaron Gothelf interviews Tennessee State Long-Term Care Ombudsman Teresa Teeple to discuss a day in the life of a state long-term care ombudsman. Topics include: What is a long-term care ombudsman? What types of disputes do they typically handle? The Older Americans Act and its’ impact on long-term care. The fear many long-term care residents have of retaliation and how ombudsmen deal with retaliation fears. Why being a long-term care ombudsman is one of the most rewarding careers a person can have. Not a member of the ABA Section of Dispute Resolution? Join today to gain access to dispute resolution resources and opportunities.…
In this episode, Rekha Rangachari interviews Professor Amy Schmitz, the John Deaver Drinko-Baker & Hostetler Endowed Chair in Law at Ohio State University Moritz College of Law. Amy is a prolific author, speaker, and podcast host of the popular “Arbitration Conversation,” translated into a recent publication of the ABA Section of Dispute Resolution (2024). Amy interviews more than 115 individuals in dispute resolution, parsing through these interviews to offer key insights and takeaways about dispute resolution design, online arbitration (OArb), and the importance of intentionality, adaptability and problem solving in changing times. The Arbitration Conversation is available for purchase through the ABA Section of Dispute Resolution here: https://www.americanbar.org/products/inv/book/437949810/ Live interviews from The Arbitration Conversation are available here: https://arbitrate.com/the-arbitration-conversation/ Not a member of the ABA Section of Dispute Resolution? Join today to gain access to dispute resolution resources and opportunities: ambar.org/JoinDR…
Listen to our latest podcast, “AI and The Intersection of ADR,” with American Arbitration Association Vice President of Innovation Linda Beyea and AAA Commercial Vice President Aaron Gothelf. They explore AI’s role in dispute resolution, covering topics like the benefits and challenges of AI in ADR, useful AI tools, data protection, ethical considerations, and whether AI could replace human neutrals. Learn about resources and training for incorporating AI into ADR and its potential to make dispute resolution more equitable.…
Listen to our latest podcast, “ADR in the Aftermath of the Baltimore Bridge Collapse” featuring LeRoy Lambert, President of the Society of Maritime Arbitrators and American Arbitration Association Commercial Vice President, Aaron Gothelf, as they discuss the role ADR plays in resolving maritime accidents. Episode Highlights: Arbitration in Maritime Disputes: Understand how arbitration is used in maritime law, focusing on its process, benefits, and when it's most likely to be employed. The Role of Mediation: Discuss the effectiveness of mediation in reaching global settlements in shipping accidents, including its advantages for all parties involved. Specialized Arbitral Institutions: Highlight institutions that specialize in maritime disputes, their role, and how they facilitate the resolution of complex cases. The RMS Titanic Statute of 1851 and ADR: Explore how the RMS Titanic Statute of 1851 influences the resolution of maritime disputes and its impact on ADR processes. First Party vs. Third Party Claims in ADR: Examine how first party and third party claims are handled differently in the context of ADR and the challenges associated with each. Challenges with Business Interruption Claims: Understand the difficulties in recovering business interruption claims through ADR in maritime contexts and strategies to address these challenges. Educational Opportunities for ADR Professionals: Discuss resources and learning paths for mediators and arbitrators to deepen their understanding of maritime law and insurance issues specific to maritime accidents. Special Guest, LeRoy Lambert is President of the Society of Maritime Arbitrators, outside General Counsel to the Board of the American Steamship Owners Mutual Protection and Indemnity Association, and of counsel to the New York firm of Poles, Tublin, Stratakis & Gonzalez, LLP. He received his J.D. from Tulane and clerked for the Chief Justice of the Louisiana Supreme Court. LeRoy spent 25 years in private practice at the maritime firms of Healy & Baillie and Blank Rome and also served as General Counsel for the US representative of the Standard P&I Club. He is a Proctor Member of the Maritime Law Association and served on its Board of Directors from 2015-18, and is a member of the AAA Commercial Panel, the Houston Maritime Arbitrators Association, and the German Maritime Arbitration Association. LeRoy is a co-author of “Voyage Charters,” the leading treatise in the field of maritime law. Episode Host, Aaron Gothelf is Regional Vice President of the American Arbitration Association’s Commercial Division for California. He serves as the National Chair of AAA’s Entertainment Practice, the Western U.S. Chair for AAA’s Technology Practice, and as an Ambassador for the AAA-ICDR Foundation. Aaron is a Council Member for the ABA’s Dispute Resolution Section of which he formally served as Educational Programming Officer. He is Chair of the ABA’s Forum on the Entertainment & Sports Industries, Motion Pictures & Television Division. Is a member of the ADR Committee for the Litigation Section of the California Lawyers Association, is Co-Chair of the Executive Committee for the Bar Association of San Francisco's Barristers Litigation Section, and is on the Advisory Board for the USC Gould School of Law Institute on Entertainment Law and Business. He holds a BA and MA from the University of Southern California, a J.D. from the City University of New York School of Law, and a Mediation Certificate from the Bar Association of San Francisco. Become Part of Our Community: Are you passionate about making a difference through dispute resolution? If you're not yet a member of the ABA Section of Dispute Resolution , we warmly invite you to join us. Our Section is a vibrant community of professionals dedicated to advancing the field of dispute resolution. As a member, you'll gain access to exclusive resources, professional development opportunities, and a network of like-minded individuals committed to fostering understanding and excellence in conflict resolution. Join us today and be part of the movement towards a more just and peaceful world. Learn more and join here . We Value Your Feedback: If you enjoyed today's episode of 'Resolutions,' please take a moment to leave us a review and a 5-star rating on your preferred podcast platform. Your feedback not only supports our mission but also helps us reach and inspire more individuals interested in the art and science of dispute resolution. Sharing your thoughts on the podcast makes a real difference and ensures we continue delivering the content you love and find valuable. Thank you for being a part of our journey towards creating positive change through effective conflict resolution. Disclaimer: The content provided in the 'Resolutions' podcast, including all text, audio, images, and other material, is for entertainment purposes only and is not intended to be a substitute for professional legal advice. Nothing contained in the podcast or its show notes should be construed as legal advice from the ABA Section of Dispute Resolution or the individual hosts and guests. The opinions and views expressed in this podcast are those of the speakers and do not necessarily reflect the official policies or positions of the American Bar Association or the Section of Dispute Resolution. For specific legal advice, please consult with a licensed attorney specialized in the relevant area.…
In this episode, Caroline Stauffer chats with Donna Douglass Williams — Head of Ombuds at Pinterest — about the benefits of investing in an ombuds in the tech industry. Ready to learn more about this dynamic profession? Ombuds Day is Oct. 12 and to celebrate, we’ll be hosting a complimentary event for all! This year’s signature event, “A Conversation with Thomas Zgambo” offers an opportunity to increase awareness and understanding of the ombuds profession, highlight the value of ombuds, and encourage greater use of ombuds programs. We are honored to host Dr. Zgambo and learn from the diversity of roles he has served as an Ombuds. Register for this free event today! Not a member of the American Bar Association: Section of Dispute Resolution ? Join today!…
Rekha Rangachari interviews Mediator & Founder of Peacemaker , Brian K. Epps In this episode, Brian drills down on the benefits, and misunderstandings, surrounding risk analysis as a critical tool for attorneys and mediators. Peacemaker offers a solution to the “math is hard” axiom, mapping litigant responses to simple questions — ultimately displayed in a simple table rather than a confusing decision tree matrix. Brian demonstrates through case examples how to incorporate risk analysis into mediation, to find a pathway between gut instinct-approximations and sound approaches to valuation. Episode Resources: ABA Section of Dispute Resolution members: To qualify for the three-month trial period, email support@peacemaker.legal The Role of Risk Analysis in Dispute & Litigation Management The One Minute Manager Prepares for Mediation: A Multidisciplinary Approach to Negotiation Preparation Not a member of the American Bar Association: Section of Dispute Resolution ? Join today!…
In this episode, host Caroline Stauffer chats with Genesis Fisher & Jeff Kichaven, who give advice on how to start your own mediation practice. Not a member of the American Bar Association: Section of Dispute Resolution ? Become one here .
In this second episode of a multi-part series, Alex Green IV has a conversation with Catherine Connor and Katherine Miller, who are both experienced mediation trainers with the Center for Understanding in Conflict , about the mechanics and the philosophy of the Center’s different approach to and style of mediation. We hope that our listeners can understand the uniqueness and maybe even consider the potential utility of the Center’s Alternative Dispute Resolution (ADR) model such that the Center’s mediation strategies and techniques may be useful to adopt and explore in other, more “traditional” mediation settings.…
Two young ADR professionals, a mediator and arbitrator, both from Brazil, share their challenges and views of the profession and why/how they chose the ADR path.
American Arbitration Association (AAA) Commercial Vice President, Aaron Gothelf sits down with Bridget McCormack to discuss her transition from Chief Justice of The Michigan Supreme Court to CEO of AAA. Topics include: Why she was interested in taking on the role? How her experience as an academic and on the bench influenced her leadership style? What sets AAA apart from other ADR providers? How can arbitration improve its’ public image as various states attempt to pass laws banning or restricting consumer and employment arbitration? Is artificial intelligence the future of ADR and could it replace arbitrators? Her overall vision for AAA’s future.…
In this episode, host Juliana Rigato-Piekarski is joined by ADR professionals Miss-Ashley Kendrick and Sunnita Blount, Esq. for a thought-provoking conversation about what “belonging” means, its importance for neutrals, its impact on the ADR practice, and how to achieve it.
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