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#6 Reimagining Restaurant Operations: Andrei Stern, CFO and Co-founder of Suviche Hospitality Group, on Efficiency and Profitability
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Navigating Change and Innovation in the Restaurant Industry: A Conversation with Andrei from Suviche Hospitality
In this episode of the Restaurant Leaders Unplugged podcast, host Sebastian Stahl sits down with Andrei from Suviche Hospitality to discuss the evolution and current challenges of the restaurant industry. They delve into the impact of reducing menu complexity, the importance of meticulous time management, and strategic growth amidst rising labor costs and inflation. Andrei shares his journey from starting out in a small sushi restaurant to scaling multiple locations, highlighting the significance of strong company culture, sustainable practices, and the right technology stack for operational efficiency. With insights on building value-driven customer experiences and future growth plans, this episode provides a comprehensive look at navigating the dynamic landscape of the restaurant business.
00:00 The Evolution of Restaurant Menus
00:34 Introduction to the Podcast
00:57 Guest Introduction: Andrei's Journey
01:28 Early Challenges and Growth
03:49 Strategic Decisions and Expansion
08:20 Navigating Market Changes
13:39 Operational Efficiency and Menu Focus
16:18 Marketing Strategies and Brand Building
21:05 Company Culture and Values
27:46 Customer Experience and Feedback
30:04 Technology and Sustainability
32:12 The Pitfalls of Disconnected Systems
32:40 The Role of AI in the Restaurant Industry
33:09 Building a Holistic Tech Stack
34:24 Marketing Challenges and Solutions
34:33 Sustainability Practices in Restaurants
37:31 Staying Competitive in a Crowded Market
40:17 Innovative Concepts: The Speakeasy Bar
43:20 Personal Reflections and Habits of a CFO
47:59 Advice for Aspiring Restaurateurs
51:01 Future Plans and Final Thoughts
Restaurant Leaders Unplugged with Sebastian Stahl
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