We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
In part 1 of his interview with Pat Williams, "the prince of pop bios" Mark Bego discusses the life and career of Aretha Franklin. He also touches on his much anticipated bio of Whitney Houston.
In part 1 of his interview with Pat Williams, "the prince of pop bios" Mark Bego discusses the life and career of Aretha Franklin. He also touches on his much anticipated bio of Whitney Houston.
In part two of his interview, Disney customer service and global competitiveness expert, Doug Lipp, discusses what it takes to create world-class employees who are famous for their friendliness, knowledge, passion, and superior customer service.
In part one of his interview, former head of the training team at Disney’s corporate headquarter, Doug Lipp, takes us on an entertaining and insightful journey behind the scenes to discover both the secret of Disney’s success and how it and other organizations have overcome spectacular challenges.
In part 2 of their conversation, Pat Williams and former Navy SEAL medic, Mark Donald, discuss Mark's career as one of the highest decorated combat veterans of the Afghan and Iraqi wars as well as Mark's dichotomy of taking oaths to both save lives through medicine and take them in defense of his country.…
Pat Williams talks with former Navy SEAL medic Mark Donald about his life as one of the highest decorated combat veterans of the Afghan and Iraqi wars and the most decorated medical officer for service on the battlefield since the Second World War.
In part two with business cowboy, Jeffrey Hayzlett, Pat Williams discusses Hayzlett's new book, Running the Gauntlet and the essential business lessons he learned to lead, drive change and grow profits.
In part one with his interview with Pat Williams, international leader in marketing, business and public relations, and former Chief Marketing Officer (CMO) and Vice President of the Eastman Kodak Company, Jeffrey Hayzlett, discusses his new book and the essential business lessons he learned to lead, drive change and grow profits.…
In part 2 of his interview with Pat Williams, famed CIA operative Tony Mendez discusses the Iran Hostage crisis and his role in rescuing the hostages as well as his book, ARGO, and the Oscar-winning best movie by the same name. NOTE: This interview was taped prior to the Academy Awards.
In part 1 of his interview with Pat Williams, famed CIA operative, Tony Mendez, discusses the Iran Hostage crisis and his role in rescuing the hostages as well as his book, ARGO, and the Oscar-winning best movie by the same name. NOTE: This interview was taped prior to the Academy Awards.
In part two of my interview with author and investment strategist Michael Mauboussin, Michael untangles the intricate strands of skill and luck, defines them, and provides useful frameworks for analyzing their relative contributions. He offers concrete suggestions for how to put these insights to work to your advantage in business and other dimensions of life.…
What role, exactly, do skill and luck play in our successes and failures? Some games, like roulette and the lottery, are pure luck. Others, like chess, exist at the other end of the spectrum, relying almost wholly on players’ skill. Author Michael Mauboussin answers these and other questions.
In part 2 of his interview with Pat Williams, "the prince of pop bios" Mark Bego continues his discussion of the life and career of Aretha Franklin. He also touches on his much anticipated bio of Whitney Houston.
In part 1 of his interview with Pat Williams, "the prince of pop bios" Mark Bego discusses the life and career of Aretha Franklin. He also touches on his much anticipated bio of Whitney Houston.
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