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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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WBSP695: Grow Your Business by Understanding Bloomreach’s Capabilities, an Objective Panel Discussion
1:01:14
Send us a text The intersection of marketing automation and CMS platforms raises an important question: does merging the two create a more seamless, tailored experience, or does it confine the platform to a specific industry? Some solutions, like Episerver, have positioned themselves around CMS and personalization, integrating marketing automation …
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WBSP694: Grow Your Business by Understanding Braze’s Capabilities, an Objective Panel Discussion
1:01:31
Send us a text In the crowded marketing automation space, where countless platforms offer seemingly similar capabilities, real-time customer interaction is a key differentiator—especially for B2C industries. While many solutions claim to enable real-time engagement, only a select few possess the technology to execute it effectively. As businesses r…
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WBSP693: Grow Your Business by Learning the Top 10 Mid-Sized Business ERP in 2025 w/ Sam Gupta
21:25
Send us a text Selecting the right ERP system for mid-sized businesses in 2025 requires a nuanced understanding of the segment, as companies generating between $100 million and $1 billion in revenue have vastly different needs depending on their scale. The lower mid-market, ranging from $100 million to $250 million, may prioritize ease of implement…
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Send us a text Quantum technology is rapidly evolving, driven by advancements in computing, communication, and sensing, with AI acting as a key catalyst for its growing demand. As machine learning and large-scale computations push the limits of classical processing power, quantum systems present a promising solution for solving complex problems mor…
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WBSP691: Grow Your Business by Understanding Klaviyo’s Capabilities, an Objective Panel Discussion
58:24
Send us a text Marketing automation is a highly competitive space, with numerous tools designed for different industries and platforms. Within the Shopify ecosystem alone, businesses can choose from at least a dozen options, including Shopify's own built-in solutions, all offering similar core functionalities. However, the differences lie in their …
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WBSP690: Grow Your Business by Learning the Top 10 ERP Systems for Small Business in 2025 w/ Sam Gupta
26:15
Send us a text When assessing ERP solutions for small businesses, it’s essential to recognize that these companies have distinct operational needs and constraints. While revenue can be a useful benchmark, factors such as industry type, business model complexity, and growth trajectory play an equally crucial role in determining ERP adoption. For man…
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WBSP689: Grow Your Business by Understanding Celonis’ Capabilities, an Objective Panel Discussion
1:03:18
Send us a text ERP systems have long struggled with visibility, making learning, adoption, and process optimization difficult for organizations. Traditional methods of visualizing business processes relied on stakeholder interviews, often leading to incomplete or biased representations. Process mining technology revolutionizes this approach by leve…
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WBSP688: Grow Your Business by Learning SAP S/4 HANA Best Practices for High Volume Industries w/ Steele Arbeeny
1:02:06
Send us a text Ensuring near-zero downtime for Fortune 100 companies handling millions of transactions requires a strategic approach that blends high-availability architectures, real-time failover mechanisms, and robust disaster recovery planning. Navigating the intricate ecosystem of SAP S/4HANA—where interconnected systems drive mission-critical …
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WBSP687: Grow Your Business by Learning the Top 10 ERP Systems for Startups in 2025 w/ Sam Gupta
32:50
Send us a text When selecting an ERP system, startups must balance affordability and ease of implementation. With lean teams and revenue typically under $10 million, these businesses require solutions that allow basic transaction processing without complex implementation layers. Unlike larger enterprises, startups can initially function with more i…
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WBSP686: Grow Your Business by Understanding MailChimp’s Capabilities, an Objective Panel Discussion
1:00:42
Send us a text Marketing automation has come a long way, evolving from basic email campaigns into sophisticated, multi-channel ecosystems that integrate SMS, ads, and websites. However, not all platforms cater equally to businesses of different sizes. Enterprise-grade solutions offer advanced workflow security and unified customer insights, while m…
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Send us a text With 2025 shrouded in uncertainty, one thing remains certain: executives must craft IT budgets that strike the right balance between innovation and financial discipline. Rapid technological advancements present a double-edged sword—overspending on ineffective solutions can drain resources, while underinvestment risks falling behind t…
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WBSP684: Grow Your Business by Learning the Top 10 Construction ERP Systems in 2025 w/ Sam Gupta
24:33
Send us a text Selecting the right construction ERP system in 2025 requires a deep understanding of a company’s unique operational needs, as no single solution fits all. While smaller firms may struggle with overly complex platforms, larger enterprises often demand robust functionalities that extend beyond core construction workflows. The integrati…
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WBSP683: Grow Your Business by Understanding Smartsheet’s Capabilities, an Objective Panel Discussion
1:02:33
Send us a text Collaborative project management is experiencing rapid growth, with several vendors now exceeding $1 billion in ARR, yet challenges around security, pricing, and usability persist. While these platforms promise seamless coordination, customers often find implementation more complex and costly than expected, with steep licensing fees …
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WBSP682: Grow Your Business by Learning Why Understanding Software BOMs is Critical w/ Matt Van Itallie
55:52
Send us a text The CrowdStrike incident has shed light on the hidden risks within software supply chains, prompting companies to reevaluate their security posture and the role of software bills of materials (SBOMs). While some may view this as an isolated event, the reality is that vulnerabilities within supply chains are often deeper and more comp…
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WBSP681: Grow Your Business by Learning the Top 10 Distribution ERP Systems in 2025 w/ Sam Gupta
42:04
Send us a text When evaluating the top 10 distribution ERP systems in 2025, businesses must consider solutions tailored to their specific industry, operational model, and technological needs. Our rankings account for a diverse range of ERP products, recognizing that distribution-centric businesses—whether in industrial supply, FMCG, or e-commerce—r…
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WBSP680: Grow Your Business by Understanding Airtable’s Capabilities, an Objective Panel Discussion
58:18
Send us a text The media and entertainment industry has long resisted traditional ERP and project management software, favoring the flexibility of spreadsheets to accommodate its dynamic workflows. Standard enterprise solutions often felt too rigid, stifling the creative process rather than supporting it. This resistance made change management part…
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WBSP679: Grow Your Business by Learning Digital Adoption Platform Trends and Their Evolution w/ Krishna Dunthoori
59:51
Send us a text The challenge of implementing complex enterprise systems has persisted for years, with early solutions like BPM struggling to reach full maturity. However, the rapid evolution of AI and the increasing availability of data are reshaping this landscape. The once-elusive goal of achieving end-to-end traceability—from business capabiliti…
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WBSP678: Grow Your Business by Learning the Top 10 Manufacturing ERP Systems in 2025 w/ Sam Gupta
34:15
Send us a text Selecting the right manufacturing ERP system requires more than just reviewing rankings—it demands a careful assessment of how well a system aligns with your specific operational needs and long-term business strategy. While some ERP solutions excel in single-mode manufacturing, such as make-to-stock or batch production, others cater …
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WBSP677: Grow Your Business by Understanding Monday.com’s Capabilities, an Objective Panel Discussion
56:41
Send us a text Monday.com has carved out a strong position in the adaptive project management space, leveraging intuitive UI, flexible database structures, and seamless integrations to meet the evolving needs of modern teams. Unlike traditional project management tools, which often separate transactional workflows from form-based data collection, M…
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WBSP676: Grow Your Business by Understanding Pipedrive CRM’s Capabilities, an Objective Panel Discussion
54:09
Send us a text With free-tier offerings mask hidden costs and complex pricing structures, Pipedrive positions itself as a streamlined, value-driven alternative. Unlike HubSpot, which often surprises users with significant upcharges, or Zoho, which nudges customers toward bundled solutions, Pipedrive maintains transparent pricing with a strong focus…
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Send us a text Selecting the right WMS requires a deep understanding of both business needs and the diverse capabilities of available solutions. Some WMS platforms are purpose-built, offering specialized functionalities as standalone systems, while others operate as integrated modules within broader ERP ecosystems. This distinction is critical, as …
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WBSP674: Grow Your Business by Understanding Zoho CRM’s Capabilities, an Objective Panel Discussion
57:24
Send us a text For businesses with complex sales processes, CRM platforms often require customization to meet specific needs, despite claims of high flexibility. Even market leaders like Salesforce encounter challenges in handling industry-specific demands, such as the intricate workflows of real estate. These limitations arise from the simplified …
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WBSP673: Grow Your Business by Understanding Zendesk Sell’s Capabilities, an Objective Panel Discussion
56:57
Send us a text Many SaaS vendors start by mastering a specific capability, often tailored to a particular department, before expanding their offerings to cover broader functionalities. While this strategy allows them to excel in their core area, the additional features they introduce often lack the same depth or seamless integration, potentially cr…
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Send us a text Are you searching for the perfect TMS solution to streamline your transportation operations? In this exploration of the top 10 TMS systems of 2025, we focus exclusively on best-of-breed platforms that stand independently of ERP, WMS, or other add-on systems. These solutions cater to businesses of all sizes, from small enterprises to …
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WBSP671: Grow Your Business by Understanding Oracle CX Cloud’s Capabilities, an Objective Panel Discussion
54:43
Send us a text As AI drives personalization and customer traceability, enterprise CX solutions must offer robust integrations across all customer touchpoints, including sales, marketing, service, and beyond. Oracle Cloud CX has navigated a unique trajectory, initially making substantial investments in advertising and commerce solutions but later pi…
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WBSP670: Grow Your Business by Understanding SAP C/4 HANA Cloud’s Capabilities, an Objective Panel Discussion
55:59
Send us a text The race to dominate the CRM space has seen enterprise software vendors adopting varied strategies, from launching proprietary solutions to acquiring niche players. While smaller vendors often excel in offering intuitive, specialized tools, their ability to scale and master omnichannel capabilities—particularly under evolving privacy…
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Send us a text Selecting the right eCommerce platform requires careful consideration of diverse variables, especially when navigating between B2B and B2C needs. For B2B businesses, must-have features include account-specific tools, dynamic pricing capabilities, and seamless ERP integrations that streamline inventory control and order management. Me…
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WBSP668: Grow Your Business by Understanding MS Dynamics 365 CRM/CE’s Capabilities, an Objective Panel Discussion
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Send us a text The line between ERP and CRM systems can be difficult to define, as ERP vendors often claim to offer CRM solutions, while CRM vendors argue that ERP systems are outdated. The fundamental difference lies in their data models and database structures, with ERP systems focusing on enterprise-wide resource management and CRM systems dedic…
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WBSP667: Grow Your Business by Understanding SupplyOn’s Capabilities, an Objective Panel Discussion
54:10
Send us a text Industries such as automotive and aerospace require seamless interoperability across their value chains, given the highly interconnected nature of their supply chains. This demands not only the sharing of data at a macro level but also the ability to manage exceptions as plans evolve and adjustments are required. Global supply chain …
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Send us a text If you’re in the market for CRM systems or MarTech suites, identifying the top solutions is essential but can quickly become overwhelming. Many CRM products look alike in their marketing claims, yet they differ widely in functionality and fit for specific business needs. This guide zeroes in on best-of-breed CRM systems—standalone pl…
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WBSP665: Grow Your Business by Understanding OMP’s Capabilities, an Objective Panel Discussion
58:12
Send us a text In industries such as metal, chemical, and paper manufacturing, supply chain planning requires highly specialized capabilities to address the complexities of their operations. These sectors rely on advanced features like variable routings, multi-level pegging, coupled routings, and intricate changeovers to ensure efficiency and adapt…
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WBSP664: Grow Your Business by Understanding Logility’s Capabilities, an Objective Panel Discussion
57:45
Send us a text Constraints-based supply chain planning is already a complex undertaking, and the addition of retail-specific challenges, such as matrix inventory, adds another layer of difficulty. Logility stands out in this space thanks to its patented capabilities designed specifically for handling complex product types. Compared to other supply …
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Send us a text If you’re exploring options for an HCM or HRIS suite, navigating the crowded market can be daunting. This guide narrows the focus to best-of-breed HCM suites—standalone systems with independent data models and operational capabilities, separate from ERP-embedded HR modules. These robust solutions are purpose-built to handle a broad s…
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WBSP662: Grow Your Business by Understanding SAP IBP’s Capabilities, an Objective Panel Discussion
56:26
Send us a text Many ERP vendors, including SAP, have incorporated S&OP capabilities into their platforms, but questions remain about how SAP IBP compares to other leading S&OP or connected planning solutions. While modern planning platforms often tout Excel-like interfaces and connectivity, ERP-integrated tools frequently fall short of delivering t…
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WBSP661: Grow Your Business by Understanding Oracle Demantra’s Capabilities, an Objective Panel Discussion
54:06
Send us a text S&OP systems have evolved dramatically in recent years, paralleling advancements seen across other enterprise software categories. Modern S&OP solutions are now cloud-native, offering far more than traditional demand forecasting capabilities. These robust, enterprise-grade platforms often include advanced features like trade promotio…
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Send us a text If you’re considering ERP systems or want to discover the top ERP solutions for 2025, this guide offers valuable insights into the standout options currently shaping the market. Rather than focusing on vendor popularity or market dominance, the emphasis here is on individual ERP systems, analyzing their unique features, scalability, …
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WBSP659: Grow Your Business by Understanding Relex Solutions’ Capabilities, an Objective Panel Discussion
55:07
Send us a text The supply chain planning market is filled with platforms that may appear similar on the surface but are often highly specialized in addressing distinct industry needs. While manufacturing planning is frequently perceived as more intricate due to its detailed production workflows and dependencies, retail planning presents its own set…
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WBSP658: Grow Your Business by Understanding Zoho HCM’s Capabilities, an Objective Panel Discussion
55:54
Send us a text Zoho HCM has carved out a unique position in the HCM market by offering exceptional functionality paired with an unbeatable price point, starting as low as $1 per user per month. This value proposition makes it an attractive choice, particularly for small to medium-sized businesses seeking robust capabilities without the hefty price …
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Send us a text The ERP industry thrives on continuous innovation and rapid evolution, making it one of the most dynamic sectors in enterprise technology. As organizations face growing complexities in managing operations, supply chains, and data, understanding the key players in the ERP landscape becomes increasingly vital. These industry leaders ar…
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WBSP656: Grow Your Business by Understanding Infor WFM’s Capabilities, an Objective Panel Discussion
53:43
Send us a text The landscape of Human Capital Management (HCM) solutions is diverse, and while many offerings may appear similar at first glance, their capabilities can vary significantly, particularly in Workforce Management (WFM). Industries often face unique HCM challenges, with compliance and scheduling standing out as critical yet complex need…
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WBSP655: Grow Your Business by Understanding BambooHR’s Capabilities, an Objective Panel Discussion
1:11:05
Send us a text Modern cloud-native HR solutions tailored for the SMB market have garnered widespread enthusiasm due to their accessibility, cost-effectiveness, and ease of use. They are often positioned as superior alternatives to legacy systems, especially for smaller businesses seeking streamlined implementation with minimal investment in consult…
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WBSP654: Grow Your Business by Learning the Top 15 Digital Transformation Trends In 2025 w/ Sam Gupta
34:33
Send us a text The year 2025 is set to be a pivotal moment for digital transformation, with businesses, software vendors, and professionals alike navigating a rapidly evolving landscape shaped by global shifts. For organizations reimagining their enterprise architecture or investing in cutting-edge software solutions, staying ahead of market trends…
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Send us a text Public sector organizations possess unique CRM requirements that differentiate them from private sector businesses. This category includes municipalities, cities, and federal agencies that manage a wide range of services and citizen interactions, necessitating specialized capabilities. A critical aspect of public sector CRMs is the m…
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WBSP652: Grow Your Business by Understanding ADP Vantage HCM’s Capabilities, an Objective Panel Discussion
54:59
Send us a text ADP has established itself as a leading choice for payroll solutions, even among organizations that employ other HCM platforms such as Workday, SuccessFactors, or Oracle HCM. While ADP has broadened its offerings to encompass a range of HCM capabilities through its ADP Vantage HCM solution, aiming to compete with players like Ceridia…
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WBSP651: Grow Your Business by Learning the Top 10 Higher Education CRMs In 2024 w/ Sam Gupta
25:57
Send us a text Higher education institutions have unique CRM needs that go well beyond the requirements seen in K-12 settings. In higher ed, CRM systems must handle not only student recruitment but also complex alumni relations, faculty engagement, and a wide array of student services. Colleges and universities engage with a diverse set of stakehol…
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Send us a text Educational institutions, particularly K-12 schools, have distinct requirements for CRM systems that go far beyond the functions typically seen in business or even higher education. K-12 schools must engage with a broad spectrum of stakeholders, not only managing current students and their families but also interacting with prospecti…
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WBSP649: Grow Your Business by Learning CDP Trends and Why They Matter for Brands w/ Cary Lawrence
42:36
Send us a text Navigating consumer-centric industries poses a distinctive challenge as privacy laws limit access to the detailed customer information needed to predict preferences accurately. This creates a classic chicken-and-egg dilemma: consumers crave personalized experiences, but regulations restrict the data required to provide them. Despite …
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WBSP648: Grow Your Business by Learning the Top 10 CRMs for Innovation Districts In 2024 w/ Sam Gupta
27:41
Send us a text Innovation districts have distinct operational needs that set them apart from conventional business environments. These collaborative spaces are formed through partnerships among cities, universities, and research organizations to create an ecosystem that fosters innovation. Typically funded through a combination of donor contributio…
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WBSP647: Grow Your Business by Learning the Top 10 Large Non-Profit CRMs In 2024 w/ Sam Gupta
35:32
Send us a text When evaluating the CRM needs of larger not-for-profit organizations, it's essential to recognize that their requirements are far more complex than those of smaller entities. These large-scale organizations, often with over 1,000 employees, manage vast numbers of transactions and interactions, demanding CRM systems that are not only …
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WBSP646: Grow Your Business by Understanding Dayforce’s Capabilities, an Objective Panel Discussion
56:56
Send us a text In the ERP field, acquiring companies don’t always offer the same advantages as they do within HCM. ERP systems demand tightly integrated data models, making it difficult to seamlessly incorporate acquired products without extensive reconfiguration. In contrast, HCM systems are less constrained by this requirement, allowing acquired …
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