The Guild Dispensary podcast

#Careers #Business #Medicine #Fitness #Daniel Oyston #Career Network #Pharmacy Business

22:42

Bob Stobener , a seasoned leader celebrated for his adept communication skills, has a unique perspective on improving communication as a means to foster understanding and collaboration. Drawing from his creative background in cartooning and strategic advertising at a successful comedy club, Stobener believes that effective communication is essential not only for resolving conflicts but also for enhancing personal and professional growth. He emphasizes the importance of listening and forming genuine connections, demonstrating how these practices can lead to positive outcomes, as seen in his ability to guide team members toward fulfilling career paths. By advocating for open and honest dialogue, Stobener illustrates how strong communication skills can support individual success and organizational excellence across various industries. (00:01:52) Communication Skills: Comedy Club to Corporate Success (00:14:21) Transparent Interactions: The Foundation of Leadership Success (00:14:21) Transformative Impact of Transparent Leadership Communication (00:19:41) Mastering Communication Skills for Multifaceted Success Hosted by Larry Wilson Produced by: Verbal Ninja Productions Producer: R. Scott Edwards Sponsored by: The Wilson Method **Check out NEW upgraded website with FREE offer !! Visit: https://theWilsonMethod.com Link: TheWilsonMethod.com…

The Guild Dispensary

系列首页•Feed

Welcome to the Guild Dispensary, the pharmacy podcast where we dispense the latest news and updates from the Guild, and you get to hear from industry experts on business- and pharmacy-related topics.

107集单集

The Guild Dispensary

13 subscribers

updated 大约1年之前

系列首页•Feed

Welcome to the Guild Dispensary, the pharmacy podcast where we dispense the latest news and updates from the Guild, and you get to hear from industry experts on business- and pharmacy-related topics.

107集单集

#Careers #Business #Medicine #Fitness #Daniel Oyston #Career Network #Pharmacy Business

所有剧集

The Guild Dispensary

1
Making Clinical Governance Practical - Chantelle Turner - Turn Pharmacy Leadership 26:05

41 weeks之前26:05

26:05

Clinical Governance – we all know about it, but what is it really, why does it matter, and how can we move beyond just ticking boxes to make it a practical, impactful part of our everyday work? Chantelle Turner is a Pharmacist Leadership Coach at Turn Pharmacy Leadership, and joins the show to share her insights on making clinical governance practical and ensuring that everyone in your pharmacy understands why it’s important and how to implement it themselves. We'll uncover the strategies and practices that can transform clinical governance from a bureaucratic chore into a dynamic framework for improving quality, safety, and accountability in pharmacy. Enjoy See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
Guild Pharmacy of the Year - Excellence in Professional Innovation Winner - Narrabri Pharmacy - Karen Carter 35:02

43 weeks之前35:02

35:02

Hear from Excellence in Professional Innovation winner at the Guild Pharmacy of the Year, Karen Carter from Narrabri Pharmacy. Karen will delve into the pharmacy's journey from overcoming workforce challenges to improving and implementing new services. You'll uncover the strategies driving positive change and enhancing well-being in their community, and we’ll see exactly what secured them the win. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
How to Successfully Implement Holter Monitoring as a Service - Grace Lee - Capital Chemist O’Connor 29:17

45 weeks之前29:17

29:17

This week is Heart Week! Heart Week provides an opportunity for health professionals and the Australian public to start a conversation about heart health and take positive steps to reduce their risk of heart disease. One health professional contributing to better heart health is Grace Lee from Capital Chemist O’Connor who is providing a Holter monitoring service through her pharmacy. A Holter monitor is a small, wearable device that records the heart's rhythm and is used to detect or determine the risk of irregular heartbeats. In this episode, Grace explains what providing the service is like, from a pharmacy owner's perspective, including the concerns, how much it costs, and whether it is actually worth it. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
2024 Guild Pharmacy of the Year Winner - Capital Chemist Southlands - S2 E4 50:30

49 weeks之前50:30

50:30

The Guild Pharmacy of the Year Award recognises pharmacies that are leading the way in providing innovative and optimal healthcare for members of their community. This year's winner is none other than Capital Chemist Southlands, who took home the 'Excellence in Business Management’ category as well as the overall ‘Pharmacy of the Year’ award! Praised for their excellent business strategy, leadership, and understanding of their community, Capital Chemist Southlands is a worthy winner of the award. In this episode, we speak to Louise McLean, one of the owners of Capital Chemist Southlands, and we’ll hear a little about her Pharmacy of the Year experience, as well as some of the things they’ve done throughout the years that have led to their success. The Guild Pharmacy of the Year award is proudly sponsored by Care Pharmaceuticals. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
Pharmacist Support Services Are Here For You - S2 E3 20:17

50 weeks之前20:17

20:17

We all know the last few years have been tough on pharmacists. From COVID-19 to bushfires and floods and financial uncertainties, there seems to always be something going on. In this episode we will hear an interview with Kay Dunkley, Executive Officer at Pharmacists’ Support Service, and Curtis Ruhnau, the Pharmacists' Support Service president, which took place at APP2024 with Australasian Pharmacy. We’ll learn a little bit more about PSS, and why it is such a valuable service for pharmacists to have. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
Closing the Gap in Pharmacy - Georgina Twomey - S2 E2 33:50

1 year之前33:50

33:50

Close the Gap is an important awareness day that aims to close the health and life expectancy gap between the indigenous and non-indigenous. As a pharmacist and pharmacy owner, what role can you play in helping close this gap? Today we speak to Georgina Twomey, the Managing Director at Alive Pharmacy Group and chair of Rural Pharmacists Australia. Together, we’ll explore some important questions such as why the gap exists in the first place and how to manage cultural barriers or misconceptions, as well as what’s happening in rural pharmacies on a national scale. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
2024 Rental Report and Industrial Relations Legislation - S2 E1 46:14

1 year之前46:14

46:14

As a business owner, you know that renewing a lease can be a crucial decision. Rent is the biggest expense for most pharmacies, so you want to make sure you get it right. But how do you ensure you're getting the best deal? What factors should you consider when negotiating a lease? And how can you navigate the complexities of the rental landscape to secure a favorable agreement? In this episode, we’ll be speaking with two experts who have contributed to the Guild’s Pharmacy Rental Report and who can help shed some light on the intricacies of the rental report. plus, we'll get an update on changes and impacts in regards to the Industrial Relations legislation. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
PBCN Podcast - Best Bits Volume Eleven- Ep 138 24:20

1 year之前24:20

24:20

In 2023, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answer for you and created more ‘Best of’ episodes. As such, you can expect two shows full of short and sharp advice from each of our amazing guests, as we look back at 22 shows, those being episodes 116 to 136. In this Best of episode, the second of the two, we cover episodes 127 to 136. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
PBCN Podcast - Best Bits Volume Ten - Ep 137 29:41

1 year之前29:41

29:41

In 2023, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answer for you and created more ‘Best of’ episodes. As such, you can expect two shows full of short and sharp advice from each of our amazing guests, as we look back at 22 shows, those being episodes 116 to 136. In this Best of episode, we cover episodes 116 to 126. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
Understanding and Managing Aggressive Behaviour in the Pharmacy - Mark Oostergo - Australian Psychological Services - Ep 136 28:49

1 year之前28:49

28:49

Having to deal with aggressive or stressed customers is an unfortunate reality when working in community pharmacy during the holiday seasons. How do you help your staff manage hostile interactions while prioritising the safety of themselves and other patients? How can you, as a manager, create an environment where your staff feel supported and empowered to stand up for themselves? This episode is a timely exploration of a topic that holds immense relevance during the holiday hustle. Joining the show is Mark Oostergo, a workplace psychologist from Australian Psychological Services, to shed light on navigating the complexities of occupational violence and aggression in the pharmacy realm. A remember that your well-being matters, and creating a positive workplace culture is essential. If you require some extra support during the holidays, a reminder that the Guild offers an Employee Assistance Program via TELUS Health. You can find more information here . Or, you can listen to our episode TELUS Health EAP – A Wellbeing Toolbox In Your Pocket - Kylie Hancock and Shayne Dearling - Ep 133 Enjoy See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
How To Do Right When Something Goes Wrong - Hayley Smilie - PDL - Ep 135 20:29

1 year之前20:29

20:29

As more services and procedures are introduced into pharmacy, so is the chance that something eventually goes wrong, and an incident report must be made. Hayley Smilie, from PDL, is the person on the other side of the incident reports. As a professional officer and a pharmacist herself, Hayley has a lot of knowledge when it comes to handling incidents and other tricky situations that a pharmacist might eventually encounter. For example, how do you decide which one of your patients receives a life-saving drug when it’s in shortage, but others need it too? Or, how do you handle a situation where a key employee is caught participating in unethical behaviour? Hayley has the answers to those questions and more. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
Compounding - Where Innovation Meets Patient-centered Care - Jack Hammond - Ep 134 35:49

1 year之前35:49

35:49

Nowadays, most medication is mass produced. However, what if a patient has a condition where the stock-standard medicines aren't available? That’s where our compounding pharmacists step in. In this episode, we dive deep into the fascinating world of compounding. How are customised medications made, how are complex compounding requests handled, and what actually goes into setting up a compounding pharmacy? In this episode we hear from Jack Hammond, a compounding pharmacist with over 18 years of experience. With experience in manufacturing, cosmetics, veterinary, nutrients, childrens, and geriatric compounding, Jack can help with all compounding needs. Enjoy. See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
TELUS Health EAP – A Wellbeing Toolbox In Your Pocket - Kylie Hancock and Shayne Dearling - Ep 133 46:20

1 year之前46:20

46:20

We’ve all had that moment of wanting to speak to someone about something that bothers us, but not knowing who to turn to, or if our issue is even big enough to be taken seriously. In this episode, Kylie Hancock and Shayne Dearling, are here to shed light on an invaluable resource that's often underutilised but can make a world of difference in the lives of not only pharmacy staff but also their close family – the TELUS Health Employee Assistance Program. The TELUS EAP is a fantastic tool for empowering you to take the steps needed to manage your well-being and provides a host of resources and clinicians to support you when you need it – no issue is ever too small to discuss. So, if you have ever wondered how to tackle those moments when something is bothering you, or if you've questioned whether your concerns are worth addressing, this episode is for you. Enjoy See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
2023 Pharmacy Assistant of the Year winner – Colby Diek - Ep 132 24:48

1 year之前24:48

24:48

Colby Diek originally had no thoughts on working in pharmacy – yet here she is now, taking home the crown as the 2023 Pharmacy Assistant of the Year! Stumbling into pharmacy by chance, 20 years ago, Colby has grown to love everything about it. In this episode, we hear from Colby about her journey from being nominated for Pharmacy Assistant of the Year, to the months following, where she stood on the stage as her name was called out as the winner. Her experience is filled with new skills, friendships, some borrowed clothes, and lots of wonderful support! Enjoy See omnystudio.com/listener for privacy information.…

The Guild Dispensary

1
Full Scope in Action – What it Means For Your Business - Ep 131 40:48

2 years之前40:48