))
11: After Deployment with Corey Miller, AWS
Manage episode 422878902 series 3551008
内容由CloudInteract - cloudinteract.io提供。所有播客内容（包括剧集、图形和播客描述）均由 CloudInteract - cloudinteract.io 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode of ACP, we were joined by Corey Miller, a Senior Engagement Manager at Amazon Web Services. Corey brings a unique perspective to the table with his extensive background, which includes a 28-year tenure in the United States Air Force as a military police officer and his subsequent transition into the technology sector, focusing on cloud services and customer experience solutions.
Corey shares insights into his role at AWS, emphasizing the importance of considering post-deployment operational support and the necessity of a holistic approach in technology implementation. He highlights his passion for enhancing the customer experience through technology, drawing parallels between his military leadership skills and his approach to technology consulting.
Corey's also brings his advice for those looking to enter the AWS ecosystem or enhance their skills in Amazon Connect, including leveraging AWS's skill-building resources and connecting with experienced professionals in the field.
This episode is packed with invaluable insights for anyone interested in or currently working within the Amazon Connect space, emphasizing continuous improvement, leadership, and the exciting possibilities of technology in transforming customer experiences.
Corey's blog post that was referenced in this episode is: Transforming contact center teams when using Amazon Connect | AWS Contact Center.
Find out more about CloudInteract at cloudinteract.io.
28集单集
分享
