Bots & Thoughts: The Hyperautomation Podcast Bots & Thoughts: The Hyperautomation podcast

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We want to thank everyone for the continuous support of our beloved podcast- Bots & Thoughts: The Hyperautomation Podcast. Since 2022, Bots & Thoughts has hosted 24 incredible thought leaders in the Digital Business Automation and Process Improvement space. We have heard about the different strategies, methodologies, and technologies used to drive success within these corporations' continuous improvement journey. We have listened to case studies, personal growth stories, and the love of process improvement shared between these operational excellence leaders. We are grateful for this opportunity and invite you to continue sharing these stories with your favorite people! For all things digital business automation, go to https://salientprocess.com/…

Bots & Thoughts: The Hyperautomation Podcast

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Continuous Improvement Strategies for Contract Labor Management with Lisa Williams 35:12

1 year之前35:12

35:12

Join us for an insightful conversation with Lisa, the Senior Director of Corporate M&E Operations and Global Contract Labor Strategy at Dow, as she delves into her remarkable career journey and the genesis of Dow's contract labor strategy. Lisa sheds light on the critical pillars of visibility, compliance, and control crucial in effectively managing contract labor, and how leveraging IT infrastructure has been pivotal in enabling this strategy. Throughout the discussion, Lisa shares invaluable insights on process mapping, process mining, and the imperative of continuous improvement in refining operational efficiencies. Moreover, she underscores the significance of self-reflection and mental well-being in navigating the complexities of corporate environments and achieving personal and professional success. Tune in to gain a deeper understanding of corporate operations and glean practical tips for enhancing your career journey from Lisa's wealth of experience and expertise. Subscribe now and never miss out on future episodes packed with industry insights and career advice!…

Bots & Thoughts: The Hyperautomation Podcast

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Continuous Improvement as a Lifelong Learning Journey Ft. Joe LaCount 49:10

1 year之前49:10

49:10

The 30th episode of the Bots & Thoughts podcast features Joe LaCount, Global Operations Corporate Continuous Improvement Leader from Cargill. Joe shares his journey in continuous improvement, starting from quality engineering to lean and just-in-time manufacturing. He emphasizes servant leadership, breaking down departmental barriers, and the value of collaboration. The episode explores stories of transformation in various industries, highlighting the role of multidisciplinary teams. Joe also discusses the intersection of technology and continuous improvement, emphasizing visualization and process mapping. The episode concludes with a focus on people and the lifelong learning journey of continuous improvement. The podcast hosts express excitement about sharing this favorite episode with their audience. 👉 Subscribe Now: https://lnkd.in/drUHYKYk 👉YouTube: Salient Process - YouTube 👉 Spotify: https://lnkd.in/gf536JR7 👉 Google Podcast: https://lnkd.in/evdRX484 👉 Apple Podcast: https://lnkd.in/dbqWnbj2…

Bots & Thoughts: The Hyperautomation Podcast

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Elevate Your Path: Sarah Tilkens on Mastering Growth in Life and Business 21:08

1 year之前21:08

21:08

Join us for a captivating episode with Sarah Tilkens, Operational Excellence Sr. Manager at GE HealthCare and Founder of The KPI Lab. During this episode, we unfold her incredible journey from life coach to operational excellence pioneer. 🚀 Explore her diverse projects and witness the powerful impact of coaching on personal and business growth. 💪 Uncover the story behind her role as the founder of The KPI Lab, where people-centric approaches revolutionize organizational problem-solving. Subscribe to the podcast on the following platforms: 👉 Subscribe Now: https://lnkd.in/drUHYKYk 👉YouTube: Salient Process - YouTube 👉 Spotify: https://lnkd.in/gf536JR7 👉 Google Podcast: https://lnkd.in/evdRX484 👉 Apple Podcast: https://lnkd.in/dbqWnbj2…

Bots & Thoughts: The Hyperautomation Podcast

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Skills for Process Optimization 2024 with Nikita Surya at Uber 41:18

1 year之前41:18

41:18

Get ready for this new episode on Bots & Thoughts, featuring our special guest, Nikita Surya , Senior Manager of Strategy Operations at Uber ! We had the pleasure of hosting Nikita in person at Opex in Miami, Florida, and she's here to share her insights and expertise. 👏 Nikita leads the charge in overseeing the #operationalexcellence of Uber's white-label retail last-mile delivery service, UberDirect. In this episode, we delve into using data to drive process performance, presenting #improvements and #optimizations within the framework of company culture and values. Nikita also discusses the essential skills and certifications as we step into the year 2024. 🎯 Subscribe to the podcast on the following platforms: 👉 Subscribe Now: https://lnkd.in/drUHYKYk 👉YouTube: Salient Process - YouTube 👉 Spotify: https://lnkd.in/gf536JR7 👉 Google Podcast: https://lnkd.in/evdRX484 👉 Apple Podcast: https://lnkd.in/dbqWnbj2…

Bots & Thoughts: The Hyperautomation Podcast

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Mastering Business Architecture: Insights with Roger Burlton 55:36

2 years之前55:36

55:36

Episode 27: Mastering Business Architecture: Insights with Roger Burlton Date: 14 September 2023 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: Roger Burlton, President Process Renewal Group, Founder BPTrends Associates Hello, Bots & Thoughts Podcast community! We've got something truly special in store for you on our latest episode. Join our host, Jimmy Hewitt, in a captivating conversation with our distinguished guest, Mr. Roger Burlton, founder and president of the Process Renewal Group – a renowned consulting firm specializing in business architecture and business process management. 🚀 Roger isn't just an expert in his field; he's the author of the definitive guide on the subject, "Collecting, Connecting, and Correcting the Dots," available now on Amazon. 📚 In this episode, we take a deep dive into Roger's groundbreaking book, exploring the fundamentals of business architecture and tackling advanced topics. 📊🏛️ But here's the real treat – we back up these concepts with real-life scenarios demonstrating their transformative power. 💥 Get ready to be informed and inspired by Roger Burlton's wealth of knowledge and insights. You won't want to miss this! Tune in now, and let's elevate our understanding of the world of business architecture together. 🌐🤝 #BotsAndThoughtsPodcast #BusinessArchitecture #ProcessManagement #ThoughtLeadership #Podcast #LinkedIn #Automation #Innovation…

Bots & Thoughts: The Hyperautomation Podcast

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Business Rules are First Class Objects with James Taylor, CEO of Decision Management Solutions 41:39

2 years之前41:39

41:39

Episode 26: Business Rules are First Class Objects with James Taylor, CEO of Decision Management Solutions Date: 8 August 2023 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: James Taylor, CEO of Decision Management Solutions 🎉 Get ready for another exciting episode on Bots & Thoughts: The Hyperautomation Podcast, as this week we have the dynamic pair, Jimmy A. Hewitt , and the brilliant James Taylor , CEO at Decision Management Solutions . 💼 James Taylor, a true leader in the business rules space, will guide us through the rationale behind this game-changing perspective of why business rules should be treated as first-class objects within your organization! 💻 Watch the full interview here: https://lnkd.in/gq7dabBH 🏢 Ever pondered the intricate process of reviewing, approving, or rejecting claims and applications? 🤔 Imagine doing it seamlessly with a Decision Management system, with audit trails and natural language processing... 🚀 Whether you're a seasoned professional or a curious worker waiting to automate tedious business rule processes, this episode is for YOU!…

Bots & Thoughts: The Hyperautomation Podcast

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IBM’s Response to ChatGPT: Watson Orchestrate with Worldwide Sales Leader Ben Mandelstein 58:03

2 years之前58:03

58:03

Episode 25: IBM’s Response to ChatGPT: Watson Orchestrate with WW Sales Leader Ben Mandelstein Date: 11 July 2023 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: Ben Mandelstein, IBM's Watson Orchestrate with WW Sales Leader Join us for this week's episode as we delve into the fascinating world of Watson Orchestrate. Discover the origins of this groundbreaking technology, explore the concept of Digital Labor and Generative AI from a business perspective, and uncover how Watson is revolutionizing IBM's HR department and so much more. We'll also explore how Watson can empower companies worldwide to enhance their everyday operations. SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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Drive Operational Excellence with Rule Automation with DJ Des Jardins 38:32

2 years之前38:32

38:32

Episode 24: Drive Operational Excellence with Rule Automation with DJ Des Jardins Date: 18 April 2023 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: DJ Des Jardins, Salient's Project Manager for Automation Compass This week, we had the opportunity to sit down with one of the worlds leading decision-automation experts and Salient's very own DJ Des Jardins! This interview covers DJ's background and how he got into the business rules space! We cover rule automation, discuss industries, and use cases that are favored. We discuss what type of role within a company is best suited to bring in rule automation, how rule automation fits into the agenda of most companies' strategy decks, and more! Tune in to this week's episode. We hope you enjoy it! SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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Behind Automation Compass feat. Product Manager Valeria Romero Vargas 34:19

2 years之前34:19

34:19

Episode 23: Date: 14 March 2023 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: Valeria Romero Vargas, Salient's Project Manager for Automation Compass This week we have a very special guest, Salient's very own Project Manager, Valeria Romero Vargas. Valeria is the Project Manager for our one-of-a-kind solution, Automation Compass. During this episode, Valeria and Jimmy will walk you through how Automation Compass works, the methodology behind the solution, and more. Last but not least...Ladies and gentlemen, it's time to get excited! We have some incredible news to share with you today. Drumroll, please... We're thrilled to announce that we're hosting a giveaway on our podcast! That's right. You heard it here first! Tune in to this weeks episode and we will announce the winner next month on April 14th, 2023! GIVEAWAY: Automation Compass | Login (myautomationcompass.com) SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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Rewind and Revisit: The Ultimate Season One Mashup 19:11

2 years之前19:11

19:11

Are you ready to take a trip down memory lane? We're thrilled to kick off Season Two with a bang, and now we revisit some of the most exciting moments from Season One! Buckle up and get ready to relive the magic with us as we take you through the highlights of Episodes 1 through 10. From fascinating interviews with industry experts to insightful discussions on the latest trends and developments, these snippets will surely spark your interest and keep you on the edge of your seat. Whether you're a loyal fan or new to our podcast, we guarantee you'll be hooked from start to finish. So sit back, relax, and get ready to be entertained as we bring you the best of Season One! SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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From Beginner to Expert: A Journey in Digital Business Automation with Greg Pollack 48:37

2 years之前48:37

48:37

Episode 21: From Beginner to Expert: A Journey in Digital Business Automation with Greg Pollack Date: 14 February 2023 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: Greg Pollack, IBM's Business Automation Sales Leader for the Americas Join us as host Jimmy A. Hewitt chats with Greg Pollack , IBM's Business Automation Sales Leader for the Americas, about his insight on the future of Digital Business Automation and the incredible value it brings over time. Greg has over 10+ years in the Digital Automation space, leading sales across the Americas for IBM's Business Automation software. His focus is helping customers realize the benefits of automation capabilities to help transform their business with Digital Business Automation. SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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Measure What You Manage (and Automate!) with IBM’s Jeff Goodhue 49:12

2 years之前49:12

49:12

Episode 20: Jeff Goodhue Date: 27 December 2022 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: Jeff Goodhue, Americas Technical Sales Leader for Business Automation at IBM Our host, Jimmy Hewitt, sat down with Jeff Goodhue, Americas Technical Sales Leader for Business Automation at IBM to discuss the evolution of Business Automation. You will hear about the significant development within systems, people, and processes overtime. The two also discuss uniting the business side of an organization with the technology side, and all that entails. From planning and setting a baseline, to finding the right balance of analysis, you will hear ample advice on how to unite the business and IT as one entity! “People are learning how to be smarter than themselves.” “Let’s also automate the things that are pretty repetitive. But then let’s also bring in some of those recommendations and natural language so that when they move to a newer task/an interesting task, there also supported by that too.” “It could be the most beautifully architected system design your humming along, with containers and event driven architecture, but it you aren’t improving a metric, a KPI, then the business is never going to sign off on it. And likewise, if the architecture diagram, design, integration flows, information security hasn’t been properly designed then it’s never going to get off the ground with IT. So, that makes a ton of sense in terms of uniting the business with IT early and often. Focus on discovery and metrics.” “The business is much more likely to involve themselves, feel ownership, move forward with the solution, and continue to improve overtime if they see that time to value. So, involve them early and often.” “Mining is not only helpful on the upfront process discovery establishing your baseline, but it also helps with the continuous monitoring of that baseline after you’ve implemented your automation.” SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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Automation meets Risk Management with Ram Naidu 32:04

2 years之前32:04

32:04

Episode 19: Automation meets Risk Management with Ram Naidu Date: 13 December 2022 Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process Guest: Ram Naidu, Head of Control Evaluation for Consumer Lending for Wells Fargo Our host of Bots & Thoughts, Jimmy Hewitt, sat down with Ram Naidu at the OPEX (World Annual Operational Excellence & Business Transformation Summit) conference in Orlando, Florida. Ram is a business leader who has spent his career in consumer lending, specifically responsible for managing risks and controls. Consumer lending is a highly regulated space; therefore, the stakes could not be higher regarding managing risks and controls. In addition, the sheer volume alone at Wells Fargo requires the sophisticated application of automation to manage risk and controls at scale. Listen in as Ram, Head of Control Evaluation for Consumer Lending at Wells Fargo, tells his story, talks you through his methods, and lends you his perspective on applying automation for risks and controlled management for one of the largest banks in the world! “Companies that have really good risk management practices also tend to have very good operational excellence practices, and they tend to be more proactive.” “Process map everything out. You want to identify your stakeholders, your customers, your handoffs, your dependencies, and then basically identify where your risks are. And then ultimately decide whether you have controls in position or if there are gaps where you need to design controls so that you can actually then monitor those controls.” “Across the industry…we still have a lot of opportunity to automate data.” “Most of the time it’s really not about the risk and controls, it’s about the process. It’s about the customer. It’s about the businesses.” “We want to be partners with the business leaders and their teams so that we are, again, using that reactive-proactive analysis. We don’t want to be reacting to what is on paper, but we want to be proactive and actually raise our hands and lead from the front and help our partners.” SUBSCRIBE NOW 👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here 👉Subscribe to our Spotify Here 👉Subscribe to our Apple Podcast Here 👉Subscribe to our Google Podcast Here ⏩Subscribe to Salient's Monthly Newsletter Here 🎤Be our next guest! Sign up Here 📲Contact our Podcast Host Here ⏩LinkedIn 👉 Follow Bots & Thoughts on Here 👉 Follow Salient Process Here 👉 Follow our Podcast Host Here ⏩Youtube ⏩Twitter 🌐Learn more at Salient Process…

Bots & Thoughts: The Hyperautomation Podcast

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Holiday Special: Culture with Dr. Keith Clinkscales of Palm Beach County 49:28

2 years之前49:28