))
Shaping the Future of Work through Workplace Harmony with Anna Kantzavelos
Manage episode 409228326 series 3074261
内容由Rebecca Fleetwood Hession提供。所有播客内容（包括剧集、图形和播客描述）均由 Rebecca Fleetwood Hession 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
"People think that having people clock in and making sure that they're on the computer, is going to increase productivity and decrease turnover. It’s actually the opposite. Treat them as a whole human being and they will be forever grateful and stay.”
In this Future of Work episode, Rebecca is joined by Anna Kantzavelos, co-owner of Nora Apothecary, to discuss the powerful connections between employee satisfaction, service excellence, and the impact of a human-centered approach in the workplace.
Anna shares how personalized patient care, rooted in strong communication, leads to better health outcomes, and her philosophy at Nora Apothecary, where treating employees and customers as whole individuals rather than transactions has led to a thriving business.
In this episode, you’ll learn:
- Prioritize human-to-human interactions with personalized care to organically grow your business
- Honor employees' individual life circumstances and preferences by offering flexibility to result in increased loyalty and productivity
- Treat employees as holistic individuals with understanding and trust rather than with control to drive growth and reduce turnover
Things to listen for:
[08:33] Treating employees as whole humans increases loyalty
[11:32] Being aware of love is a motivator
[16:11] Understand love languages
[24:18] Improve teamwork for business success
[31:04] Redefine success and pursue a simpler life
[33:28] Create a new path to achieve goals
Connect with Rebecca:
250集单集
分享
