Inside Ewing Auto Group’s High-Tech Service Department of the Future | Industry Spotlight

Car Dealership Guy Podcast

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Findley Ewing IV, CEO fo Ewing Automotive Goup, and Phil Zheng, COO of Richtech Robotics.

This episode of the Car Dealership Guy Podcast is brought to you by Richtech Robotics:

Richtech Robotics – Titan is the autonomous parts delivery system that keeps techs in bays, helping you reach new heights of productivity. By eliminating wasted trips to the parts counter, Titan boosts fixed ops efficiency by up to 12%, accelerating service times and streamlining operations. Let Titan handle the heavy lifting– reducing injuries, cutting downtime, and raising your dealership’s profitability. For a limited time, Richtech Robotics is offering a FREE 2-week pilot– just cover shipping. Visit richtechrobotics.com/cdg to book your trial now.

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Topics:

00:00: Intro

02:31: How does training workers improve customer service?

11:31: How are robots changing car repair work?

18:43: What does using robots in service look like?

19:07: How can robots help outside the car business?

20:28: How do robots help complete work faster?

22:42: How can mechanics use robots to save time and make more money?

24:53: How does automation make managing parts easier?

35:30: What’s next for robots and the car industry?

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