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#1166- Always Keep Your Cool… 🥶😎
Manage episode 446638284 series 3561688
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Always keep your cool: How to handle difficult clients and critics like a pro 😎
In this episode, I'm breaking down my framework for dealing with heated situations - whether it's an angry client in your DMs or a hater in your comments. Because let's be real: the more successful you become, the more you'll have to handle difficult people professionally.
I'm sharing the mistakes I made early on (like clapping back at haters) and the lessons I learned the hard way about maintaining your composure. Plus, I'm revealing my #1 rule for handling conflict that will save you countless headaches down the road.
So if you're ready to level up how you handle challenging situations while protecting your reputation, this episode is for you. Because one thing's for sure - how you respond to criticism says everything about your character. Let's dive in!
Top Quotes:
"I needed to make the decision on what kind of person I'm going to show up as and what my energy and what my frequency is going to be." (5:56)
"Never leave a paper trail. Write that down. Never leave a paper trail." (7:01)
"The more people that you work with, the more humans that you work with, and human beings are unpredictable. And sometimes human beings are really happy and sometimes they're really upset." (8:13)
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