2021 Release Wave 1

CRM Rocks

Markus Erlandsson

Episode 98: Markus Erlandsson talks about his favourite parts of 2021 Release wave 1, within the application that he spends most of his time. First its Power apps, and then its Sales, Customer Service, Marketing and then some Canvas Apps to finish it off.

https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-98-2021-release-wave-1.mp3

Links:

https://twitter.com/MarkusErlandsso

https://www.linkedin.com/in/markuserlandsson/

Power Apps

New Relevance Search experience: https://powerapps.microsoft.com/en-us/blog/power-apps-2021-wave-1-preview-release-is-now-available/

Right side form: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/improved-navigation-model-driven-apps

App notifications: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/model-driven-app-adds-in-app-notifications

Async save event: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/async-onsave-events

Sales

Improvements to Pipeline: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/pipeline-manager-workspace, https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/forecasting-pipeline-analytics

The new right side panel form, again: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/enhanced-productivity-new-record-side-panel-form

Business Insights in calls: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/provide-business-insights-top-type-sales-call

Automation and adaptive sequences: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/automation-adaptive-sequences

Service

Scheduling include appointments: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/service/dynamics365-customer-service/appointments-data-included-core-service-scheduling-solution

Update closed cases: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/service/dynamics365-customer-service/configuration-allow-updates-cases-resolved-canceled-status

Marketing

AB Testing: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/marketing/dynamics365-marketing/experiment-next-action-journey-optimize-results

Canvas Apps

Export PDF: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/export-documents-pdf-canvas-app

Improved debugging capabilities: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/improved-debugging-capabilities-canvas-app-monitor

The post 2021 Release Wave 1 first appeared on CRM Rocks.