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172: Your Actionable Blueprint for Customer Experience and Employee Engagement Success in 2025

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Manage episode 458079286 series 1257748
内容由Tony Johnson提供。所有播客内容(包括剧集、图形和播客描述)均由 Tony Johnson 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

As 2025 approaches, it is a great time to look back on what happened in customer experience and employee experience in 2024 - and discuss what we can learn from it.

2025 will be a year of continuuing evolution and changing marketplaces. Are you ready to take your business to the next level?

- This past year the news was dominated by stories about Crowdstrike, Return to Office Mandates, and Artificial Intelligence (AI).

- Hyper personalization will continue to drive consumer and customer satisfaction.

- Employees are looking for empathetic leadership and opportunities to learn and grow.

- We are welcoming a new generation in Generation Beta in 2025.

Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/@TheTonyJohnson

Twitter: https://twitter.com/The_TonyJohnson

Instagram: https://www.instagram.com/THE_TONYJOHNSON/

Tik Tok: https://www.tiktok.com/@igniteyourservice

Facebook: https://www.facebook.com/tonyjohnsoncx/

Music: http://www.bensound.com

  continue reading

103集单集

Artwork
icon分享
 
Manage episode 458079286 series 1257748
内容由Tony Johnson提供。所有播客内容(包括剧集、图形和播客描述)均由 Tony Johnson 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

As 2025 approaches, it is a great time to look back on what happened in customer experience and employee experience in 2024 - and discuss what we can learn from it.

2025 will be a year of continuuing evolution and changing marketplaces. Are you ready to take your business to the next level?

- This past year the news was dominated by stories about Crowdstrike, Return to Office Mandates, and Artificial Intelligence (AI).

- Hyper personalization will continue to drive consumer and customer satisfaction.

- Employees are looking for empathetic leadership and opportunities to learn and grow.

- We are welcoming a new generation in Generation Beta in 2025.

Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/@TheTonyJohnson

Twitter: https://twitter.com/The_TonyJohnson

Instagram: https://www.instagram.com/THE_TONYJOHNSON/

Tik Tok: https://www.tiktok.com/@igniteyourservice

Facebook: https://www.facebook.com/tonyjohnsoncx/

Music: http://www.bensound.com

  continue reading

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