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Episode 6: How Food Safety Business Leaders Improve the Foodservice Business Model
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In this episode, Steven Lyon shares his learnings from 20 years in the food service industry, having experience at both the USDA and at Chick-Fil-A. He speaks to the importance of improving the food service business model, and how Chick-fil-A has achieved operational excellence that others want to emulate through maintaining a safe, clean, and enjoyable experience for guests.
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