Artwork

内容由Sarah Reed提供。所有播客内容(包括剧集、图形和播客描述)均由 Sarah Reed 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Player FM -播客应用
使用Player FM应用程序离线!

The Power of AI in CRM & CX

22:07
 
分享
 

Manage episode 378040132 series 2815223
内容由Sarah Reed提供。所有播客内容(包括剧集、图形和播客描述)均由 Sarah Reed 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

AI has emerged as a powerful tool in transforming how businesses approach CRM and Customer Experience (CX). With its ability to analyze vast amounts of data, make accurate predictions, and automate processes, AI has become an invaluable asset for companies striving to create personalized customer experiences and drive growth.

During this episode of the Growth Enablement Madness podcast, host Jim Ward chats with Rich Green, CTO at SugarCRM. The pair discuss the immense power of AI in CRM and CX, uncovering its applications, benefits, and the exciting possibilities it holds for businesses of all sizes. Tune in to learn about:

  • Generative AI vs. Predictive AI and how companies can use both;
  • Applications of Generative AI in CX/CRM; and
  • SugarCRM's Product Plans for Generative AI.

RELATED LINKS

  • Take this assessment to learn whether your company is genuinely data-driven.
  • Schedule your free data discovery call to ensure you find the value in your data.
  • Follow Rich on LinkedIn.

Learn more about SugarCRM.

  continue reading

44集单集

Artwork
icon分享
 
Manage episode 378040132 series 2815223
内容由Sarah Reed提供。所有播客内容(包括剧集、图形和播客描述)均由 Sarah Reed 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

AI has emerged as a powerful tool in transforming how businesses approach CRM and Customer Experience (CX). With its ability to analyze vast amounts of data, make accurate predictions, and automate processes, AI has become an invaluable asset for companies striving to create personalized customer experiences and drive growth.

During this episode of the Growth Enablement Madness podcast, host Jim Ward chats with Rich Green, CTO at SugarCRM. The pair discuss the immense power of AI in CRM and CX, uncovering its applications, benefits, and the exciting possibilities it holds for businesses of all sizes. Tune in to learn about:

  • Generative AI vs. Predictive AI and how companies can use both;
  • Applications of Generative AI in CX/CRM; and
  • SugarCRM's Product Plans for Generative AI.

RELATED LINKS

  • Take this assessment to learn whether your company is genuinely data-driven.
  • Schedule your free data discovery call to ensure you find the value in your data.
  • Follow Rich on LinkedIn.

Learn more about SugarCRM.

  continue reading

44集单集

所有剧集

×
 
Loading …

欢迎使用Player FM

Player FM正在网上搜索高质量的播客,以便您现在享受。它是最好的播客应用程序,适用于安卓、iPhone和网络。注册以跨设备同步订阅。

 

快速参考指南

边探索边听这个节目
播放