使用Player FM应用程序离线!
#23 - How to Create Transformative Patient Experiences
Manage episode 299510809 series 1980353
In fiercely competitive healthcare markets, your patient experience can differentiate you from other providers. Healthcare consumers expect the same level of convenience and service they find in other aspects of their lives. If it’s difficult to schedule an appointment, your website is outdated and cumbersome to use, or if your customer service lacks, they’ll go back to Google to find a provider that delivers the experience they demand.
In this episode of Ignite, our hosts, CEO, Alex Membrillo, and SVP of Healthcare Marketing, Lauren Leone, discuss how healthcare providers can create exceptional experiences across the patient journey, in both digital and in-person interactions. They dig into the technologies that reduce friction, the types of educational content patients seek, and how to craft communications that connect with patients, build trust, and deepen relationships.
Those that commit to transforming their patient experience will achieve better patient outcomes, build a reputation of excellence, and grow market share.
https://twitter.com/CardinalDM
https://www.facebook.com/CardinalDigitalMarketing
https://www.linkedin.com/company/cardinal-digital-marketing/mycompany/
100集单集
#23 - How to Create Transformative Patient Experiences
Ignite Digital Marketing Podcast | Healthcare Marketing Strategy & Tips | Alex Membrillo
Manage episode 299510809 series 1980353
In fiercely competitive healthcare markets, your patient experience can differentiate you from other providers. Healthcare consumers expect the same level of convenience and service they find in other aspects of their lives. If it’s difficult to schedule an appointment, your website is outdated and cumbersome to use, or if your customer service lacks, they’ll go back to Google to find a provider that delivers the experience they demand.
In this episode of Ignite, our hosts, CEO, Alex Membrillo, and SVP of Healthcare Marketing, Lauren Leone, discuss how healthcare providers can create exceptional experiences across the patient journey, in both digital and in-person interactions. They dig into the technologies that reduce friction, the types of educational content patients seek, and how to craft communications that connect with patients, build trust, and deepen relationships.
Those that commit to transforming their patient experience will achieve better patient outcomes, build a reputation of excellence, and grow market share.
https://twitter.com/CardinalDM
https://www.facebook.com/CardinalDigitalMarketing
https://www.linkedin.com/company/cardinal-digital-marketing/mycompany/
100集单集
所有剧集
×欢迎使用Player FM
Player FM正在网上搜索高质量的播客,以便您现在享受。它是最好的播客应用程序,适用于安卓、iPhone和网络。注册以跨设备同步订阅。