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内容由Brian Hastings and Justin Maines, Brian Hastings, and Justin Maines提供。所有播客内容(包括剧集、图形和播客描述)均由 Brian Hastings and Justin Maines, Brian Hastings, and Justin Maines 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
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内容由Brian Hastings and Justin Maines, Brian Hastings, and Justin Maines提供。所有播客内容(包括剧集、图形和播客描述)均由 Brian Hastings and Justin Maines, Brian Hastings, and Justin Maines 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Join "Logistics & Leadership", where we redefine logistics and personal growth. Hosted by industry veterans Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.
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Manage series 3556322
内容由Brian Hastings and Justin Maines, Brian Hastings, and Justin Maines提供。所有播客内容(包括剧集、图形和播客描述)均由 Brian Hastings and Justin Maines, Brian Hastings, and Justin Maines 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Join "Logistics & Leadership", where we redefine logistics and personal growth. Hosted by industry veterans Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.
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Logistics & Leadership
Logistics & Leadership podcast artwork
 
In this episode, Brian and Justin get real about a challenge that many businesses face: making company goals, processes, and initiatives actually stick. They reflect on their own struggles with execution and employee buy-in, sharing lessons learned from their missteps. From the importance of structured SOPs (even if they don’t directly generate revenue) to understanding how different generations in the workforce absorb information, they break down what works and what doesn’t. The conversation touches on SMART goal planning, effective communication strategies, and the power of setting clear expectations. They also discuss past incentive programs—what failed, why, and how leaders can roll out initiatives with more clarity. If you're looking to improve execution and make your business processes stick, this episode is packed with honest insights and actionable takeaways. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (00:47) - Learning from past mistakes (02:06) - Why execution often fails (03:51) - Managing across multiple generations (05:00) - The power of SMART goals (08:02) - Setting expectations for employees (10:22) - Incentives and why they sometimes backfire (12:25) - Final thoughts on execution and follow-through Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
Brian and Justin tackle the challenge of having difficult conversations—a crucial skill for any leader. They explore why people often avoid these discussions, how to approach them with both empathy and accountability and strategies for ensuring clear and effective communication. Drawing from personal experiences, they share insights on managing emotions, setting expectations, and following up to drive real change. Whether addressing underperformance in a sales team or discussing workplace standards, this episode provides actionable advice for leaders looking to foster a culture of openness and accountability. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (00:42) - Why difficult conversations matter (01:53) - Leadership and accountability in tough talks (02:48) - The importance of clear expectations (05:06) - Why managers avoid difficult discussions (06:15) - The power of trend-based observations (07:32) - Creating a culture of open communication (08:17) - Balancing empathy and accountability (09:34) - The risks of inconsistent leadership standards (11:02) - Setting firm yet fair workplace expectations (12:07) - Constructive feedback vs. criticism (13:18) - Actionable strategies for better conversations Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
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Logistics & Leadership podcast artwork
 
In this episode, Brian and Justin share their experiences and strategies for overcoming challenges in logistics, especially when brokers face setbacks like being benched by clients. The hosts discuss the importance of resilience, mental toughness, and communication in navigating the industry's complexities. They emphasize re-engaging with clients, building strong relationships with carriers, and fostering integrity in all interactions. Drawing on real-world scenarios, Brian and Justin offer actionable advice for maintaining a thriving book of business, even during tough times. This episode is a must-listen for anyone looking to turn setbacks into opportunities in logistics. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (01:00) - The messy side of logistics (02:30) - Turning problems into opportunities (05:10) - The value of mental toughness (07:00) - Reengaging with back-burner clients (10:00) - Building client trust through corrective action (12:40) - Nurturing carrier relationships (14:00) - The role of integrity and communication Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
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Logistics & Leadership
Logistics & Leadership podcast artwork
 
In this episode, Justin and Brian tackle the art and strategy of RFP management from a broker's perspective. They break down the intricacies of Request for Proposals (RFPs) and share their insights on how brokers can increase their chances of winning contracted freight. The hosts discuss the importance of building relationships, targeting niche markets, and providing value beyond pricing. Drawing from personal experiences, including both successes and losses, they emphasize standing out in competitive RFP processes by being strategic and different. Whether you're a seasoned professional or new to logistics, this episode provides actionable advice to elevate your RFP game. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (01:15) - What is an RFP? (02:20) - Challenges of transactional RFPs (03:40) - Strategies for incumbents and new participants (05:00) - Niche markets and tailored bids (06:50) - Importance of data and transparency (08:00) - Relationship-building in RFPs (10:30) - Standing out in competitive bids (12:15) - Closing advice for brokers Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
In this episode, Justin and Brian put themselves in the shoes of shippers, discussing how to evaluate and select the right transportation partners. They delve into balancing asset-based carriers with brokers, the importance of reliability and performance, and how to build an "all-star lineup" of partners. The conversation highlights key considerations such as references, market conditions, and carrier scorecards. The hosts emphasize the value of professional persistence and delivering genuine solutions. They also invite shippers to share their perspectives on what truly matters when choosing carrier partners. If you’re tasked with building a carrier network or seeking insights on optimizing transportation logistics, this episode is a must-listen. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (01:00) - Shipper perspective: building a network (03:10) - Balancing brokers and assets (05:15) - Reliability vs. cost efficiency (07:00) - Trust-building and references (09:30) - Carrier KPIs and scorecards (12:30) - Engaging shippers for feedback Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
In this episode, Brian and Justin take a deep dive into the complexities of moving high-value freight. They share actionable insights on carrier selection, risk management, and the role of insurance in ensuring the safe transit of goods worth millions. With real-world examples, they explore common pitfalls, such as inadequate vetting processes and theft-prone scenarios, and provide tips for communicating value to clients and shippers. Whether you're new to logistics or a seasoned professional, this episode highlights the strategies needed to succeed in the high-value freight niche and build lasting credibility in the industry. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (00:40) - Challenges of high-value shipments (01:45) - Importance of carrier selection (03:39) - Insurance considerations (05:22) - Risk management and theft prevention (07:00) - High-value freight profitability (08:56) - Collaborating with shippers (11:00) - Tools and partnerships for success Mentioned Resources: Three-Part Series with Rob Hassman - Deep dive into carrier vetting and risk management. Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
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Logistics & Leadership
Logistics & Leadership podcast artwork
 
In this episode, we explore the intricacies of moving perishable goods, a critical segment of the logistics industry. Justin and Bryan discuss the challenges of handling produce, from ensuring temperature-controlled transit to maintaining client relationships in a high-stakes environment. Bryan shares insights from his 15+ years of experience in the field, including the importance of industry expertise, customer service, and around-the-clock availability. They also provide advice for brokers entering the produce niche, emphasizing the value of preparation, credibility, and resilience. Tune in for actionable tips and learn why moving perishables is not just a job—it's a craft. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (00:41) - Challenges of moving perishables (02:49) - Importance of customer service (04:28) - Partnering with shippers (06:53) - Seasonal market dynamics (07:36) - Advice for new brokers (09:46) - Tools for producing logistics success (11:23) - Closing insights Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
In this episode, we dive into the pressing challenges and opportunities shaping the freight industry. Brian Hastings and Justin Maines discuss the recent presidential election and its potential impact on freight markets, including driver shortages and regulatory changes. They reflect on navigating the freight recession, share insights into fostering strong industry relationships, and outline strategies for success in a volatile market. With a focus on preparing for anticipated shifts in Q2 and Q3 of 2025, the hosts emphasize the importance of strategic hiring, client education, and proactive communication. Whether you're an industry veteran or a newcomer, this episode is packed with actionable advice for thriving in uncertain times. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (00:45) - Freight recession reflections (01:30) - Industry challenges post-COVID (03:10) - Election impacts on logistics (04:35) - Anticipating market shifts (06:10) - Client and carrier strategy (07:55) - Hiring for the upswing (08:40) - Relationship-building focus (09:30) - Planning for 2025 Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
Today we are discussing the critical impact of cutting corners in business, particularly in leadership and sales. We delve into how these shortcuts not only undermine company culture but also result in significant long-term financial repercussion. We also discuss how neglecting proper hiring practices, avoiding tough conversations, and failing to set clear goals can devastate company culture and long-term success. Tune in to understand the hidden costs and learn essential strategies to maintain integrity and productivity within your team. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Introduction (00:02) - The Importance of Accountability in Leadership (00:34) - Negative Financial Impacts of Cutting Corners (01:38) - Hiring Risks and Their Consequences (03:59) - Building a Productive Sales Culture (04:50) - Avoiding the Pitfalls of Assumptions (06:10) - Strategies to Prevent Cutting Corners (08:21) - The Role of Continuous Education in Sales (12:21) - Conclusion and Reflection on Lessons Learned Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
In this episode, we shed light on the importance of client retention and differentiation in a crowded market. Trust, reliability, and gratitude play a crucial role in building lasting client relationships. Justin & Brian, together share thought-provoking insights and personal anecdotes, including the impactful practice of "Appreciation Friday," where expressing gratitude becomes a routine. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps (0:00) - Preview (0:49) - Trust and reliability as the foundation of business (1:43) - Importance of Appreciation in Business (6:00) - Building true client relationships ensures business loyalty (7:55) - Ensuring consistent and reliable service (8:40) - Winning ‘Carrier of the Year’ (9:46) - Coming up… Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
From making a memorable first impression to the intricacies of building lasting relationships, this episode offers practical advice highlights the essential strategies needed to capture a prospect's attention amidst the noise. Whether it's doing thorough homework, leveraging LinkedIn connections, or creating personalized outreach, this episode is packed with actionable tips to help you succeed in one of the most competitive industries. Stay tuned as we uncover the secrets to making meaningful connections and ultimately closing deals. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (0:00) - Preview (0:50) - You need to stand out (2:55) - Effective Prospecting Techniques (4:30) - Being selective with prospects (7:01) - Name-dropping and sharing solutions (9:49) - Smaller brokerages need strong customer relationships (13:55) - Do what competition is not willing to do (15:45) - Patience, persistence & follow-ups (19:50)- Leveraging virtual calls for relationship building (21:20) - Coming up… Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
On today's episode on Veritas Vantage, Supply Chain Leaders Brian Hastings and Justin Maines explore the importance of setting and achieving goals, whether they are relationship, health, or career-focused. The hosts discuss the concept of reverse engineering goals to create actionable steps and timelines. Examples include how to set specific weight loss targets, plan personal time, and use accountability partners to increase the likelihood of success. The episode also touches on the significance of starting immediately and setting both realistic and ambitious goals. Useful links and tools for goal setting are provided. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:56) - Common Pitfalls in Goal Setting (01:33) - Reverse Engineering in Practice (04:36) - Setting Specific and Realistic Goals (06:45) - The Importance of Timing and Accountability (08:48) - Conclusion and Additional Resources Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
We are navigating the aftermath of a full truckload claim after a truck drove off a mountain in Northern California. This episode sheds light on the intricacies and legal hurdles of dealing with claims and the importance of maintaining strong client relationships during turbulent times. Stay tuned as we unravel the practical advice and real-world example in this complicated scenario. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (0:00) - Preview (0:24) - The full truckload incident in North California (2:00) - Aftermath complications of the incident (3:22) - Legal repercussions of stepping out of obligations with clients (4:52) - Strengthening or risking the relationship with customer (6:27) - Maintaining transparent, regular & honest communication with clients (7:35) - Demonstrating diligence and commitment to resolving issues (9:30) - We are all ears, get in touch! (9:55) - Coming up… Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
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Logistics & Leadership
Logistics & Leadership podcast artwork
 
In this episode, we dive into the biggest “red flags” to watch out for when hiring in sales and logistics. Hiring mistakes can be costly, not just financially but also in terms of team morale and productivity. We cover common warning signs, like frequent job changes, employment gaps, and negative attitudes, which can indicate deeper issues with a candidate. We also discuss what qualities to prioritize, like resilience, a strong work ethic, and cultural fit—traits that are especially important in demanding fields like logistics. By focusing on these qualities and creating a structured hiring process, we explain how leaders can build a reliable, motivated team. Tune into this episode packed with practical tips for managers and business owners looking to make smarter hiring decisions. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) Introduction to hiring challenges (00:22) Adversity as a key trait (00:38) Costs of poor hiring decisions (02:27) The importance of a hiring profile (03:47) Red flags: job gaps and inconsistent history (05:22) Weighing industry experience (06:15) Why cultural fit matters (08:04) Key attributes: resilience, team orientation (08:49) Avoiding the “victim mentality” hire (09:11) Strategies for successful onboarding Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
In this episode, Brian and Justin delve into one of the most fragile topic of your relationship with your clients — “trust”. They explore the most common pitfalls, such as misleading clients, poor communication, and taking advantage of situations. Justin shares real-world examples of how quickly trust can erode, even from something as simple as a billing error or failing to notify a client of a shipment delay. They stress the importance of integrity, proactive communication, and taking responsibility for mistakes because trust is built over years and can be lost in seconds. Stay tuned to learn invaluable insights on maintaining long-term client relationships, how to avoid the common traps that could jeopardize your trust with clients. The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success. Timestamps: (00:00) - Preview (00:37) - Trust is fragile (02:25) - Most common reason for losing trust (04:08) - Importance of timely communication during breakdown scenarios (07:07) - Dealing with emergencies while maintaining trust with integrity (10:55) - Long-Term Consequences of a Bad Reputation (12:00) - Taking Responsibility and Extreme Ownership (14:00) - Improper Invoicing (16:34) - Coming up… Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn ▶️ Get our newsletter for more logistics insights ▶️ Send us your questions!! ask@go-veritas.com Watch the pod on: YouTube…
 
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