Now That I Know Better, I Do Better: Becoming an Ally Instead of an Adversary

NCSEA On Location

26:46

For many travelers, Antarctica is a bucket-list destination, a once-in-a-lifetime opportunity to touch all seven continents. In 2023, a record-breaking 100,000 tourists made the trip. But the journey begs a fundamental question: What do we risk by traveling to a place that is supposed to be uninhabited by humans? And as the climate warms, should we really be going to Antarctica in the first place? SHOW NOTES: Kara Weller: The Impossible Dilemma of a Polar Guide Marilyn Raphael: A twenty-first century structural change in Antarctica’s sea ice system Karl Watson: First Time in Antarctica Jeb Brooks : 7 Days in Antarctica (Journey to the South Pole) Metallica - Freeze 'Em All: Live in Antarctica Learn about your ad choices: dovetail.prx.org/ad-choices…

大约1年之前 25:05

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Today’s program comes to you from Franklin County, Coumbus, Ohio. Join Brandi Gallebo of Franklin County Child Support Enforcement Agency, as she hosts a conversation with Susan Brown (Director of Franklin County CSEA). Learn about Susan’s history and background in the child support program spanning over the past twenty-seven years. Listen as she shares her thoughts with the NCSEA community in transitioning from “enforcement” to “engagement.” Brandi and Susan talk about the grants that Franklin County has received along with resources, to analyze and dig deeper into the impact that policies and practices have on their residents. Get to know Susan, as she also shares her hobbies and interests outside of the child support office.

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Now That I Know Better, I Do Better: Becoming an Ally Instead of an Adversary

NCSEA On Location

published 大约1年之前

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202集单集

#Government #NCSEA

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NCSEA On Location

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Behind Every Case Is a Story: Challenges, Rewards and Dedicated Professionals 36:27

5天之前36:27

36:27

On today’s program, Scott Eder (Courtland Consulting) continues talking with dedicated professionals who navigate complex cases, balance legal and emotional challenges and make a real difference in families lives every day. Listen as Scott hosts an engaging conversation with Gretchen Smith (Deputy Director of Establishment for Westmoreland County Domestic Relations in Pennsylvania). Gretchen shares how she got started in child support, and worked her way up the ranks from caseworker, to Deputy Director of Establishment. She talks about making a difference in the lives of individuals, and the appreciation and gratitude received from parents when they receive payments; and also some challenges and rewards of the job.…

NCSEA On Location

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Inside Child Support: Caseworker Stories from Ohio 30:32

11天之前30:32

30:32

What's it really like to be a child support caseworker anyway? In this episode, host Scott Eder (Courtland Consulting) sits down with Ohioan Amber Arter (Support Officer at CSEA, Franklin County Child Support) where she works to ensure families receive the support and resources they need. She is dedicated to helping parents understand their cases and achieve the best possible outcomes for their children. Get an inside look at the day-to-day challenges and successes of being directly involved with child support casework. Amber shares how she got into the field, what keeps her motivated, self-care, and a window into how Ohio is serving families. And by the way, today’s episode is the 200th episode of NCSEA On Location!…

NCSEA On Location

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Intersecting Drug Court Participation and Child Support Obligations: A Journey Through Monroe County, Wisconsin 31:40

19天之前31:40

31:40

On today’s edition of On Location, Tim Lightner (eWorld Enterprise Solutions, Inc.) welcomes Pamela Pipkin (Director of the Monroe County, Wisconsin Child Support program). Learn how Pam got her start with the child support program, hear about some of her accomplishments and about the Monroe County, Wisconsin Child Support Program. Pam joins On Location today to talk about a subject, and an article that she wrote in the January 2025 NCSEA CSQ newsletter, titled “Intersecting Drug Court Participation and Child Support Obligations: A Journey Through Monroe County, Wisconsin”. You will get to hear Pam discuss the journey between drug court and child support – to positively support families navigating substance use disorders and treatment court obligations, and who also have child support obligations. If you would like to talk further with Pam, please feel free to reach out to her at Pamela.Pipkin@co.monroe.wi.us . If you are an NCSEA member, please check out her article on this topic in the January 2025 NCSEA CSQ newsletter.…

NCSEA On Location

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Navigating Military Child Support: Legal Insights with Kris Hilscher 48:50

26天之前48:50

48:50

Military families face unique challenges when it comes tochild support, from frequent relocations and deployments to military pay structures. In this episode of On Location, Scott Eder (Courtland Consulting) hosts Kris Hilscher (a board-certified family law specialist and fellow in the American Academy of Matrimonial Lawyers; and a partner with Sullivan& Hilscher Family Law in Raleigh, North Carolina). Scott and Kris have an engaging conversation, where they break down the key issues affecting both custodial and non-custodialparents in the military -- all insights stemming from Kris's October article in the NCSEA CSQ. Discussion topics range from enforcement hurdles to the role of JAG, and how different military benefits impact child support obligations. Kristopher Hilscher is a board-certified family law specialist and fellow in the American Academy of Matrimonial Lawyers. He is a partner with Sullivan & Hilscher Family Law in Raleigh, NC. In addition to family law cases, he regularly serves as an expert consultant on military divorce cases and pension division, assisting attorneys nationwide on militarydivorce issues. You can contact Kris at (919)832-8507 or kris.hilscher@ncfamilylaw.com .…

NCSEA On Location

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Recognizing Women’s History Month within the Child Support Program (Part 2) 23:41

5 weeks之前23:41

23:41

On today’s program, Pat O’Donnell (of YoungWilliams) continues a very special topic, with another very special group of women on the podcast. Join On Location as we conclude our salute to Women’s History Month highlighting women who continue to make significant contributions to the child support program. Pat talks with Konitra Jack (Child Support Enforcement Director, Louisiana Department of Children and Family Services) and Erin Frisch (Michigan’s Title IV-D Director and Director of the Office of Child Support). Konitra and Erin share who inspires and energizes them personally and professionally, and more. This episode comes to you from Louisianna, Michigan and Illinois.…

NCSEA On Location

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Recognizing Women’s History Month within the Child Support Program (Part 1) 21:57

6 weeks之前21:57

21:57

On today’s program, Pat O’Donnell (of YoungWilliams) brings a very special topic, and a very special group of women to the podcast. Some of our listeners may be fully aware of Women's History Month, or maybe you are just getting acquainted with this celebration that happens every March. On Location comes to you today from Wyoming, Connecticut, and Wisconsin. Featured today are women that have made significant contributions to the child support program. Welcomed to the podcast are Janelle Bergener, (Project Manager for the Wyoming Department of Family Services), Katie Kenney (Senior Manager for Professional Development with the National Child Support Engagement Association), and Connie Chesnick (the Administrator of the Division of Family and Economic Security in the Wisconsin Department of Children and Families and President -Elect of NCSEA). Listen as each share their pathways, their careers and so much more.…

NCSEA On Location

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Holistic Family Supports: A Discussion with Lilly James 32:41

7 weeks之前32:41

32:41

On today’s program, Tim Lightner (eWorld Enterprise Solutions) has the privilege to talk with Lilly James, Director of the Child Support Enforcement Program for the Nez Perce Tribal Court. Lilly was a featured plenary speaker at the 2025 NCSEA Policy Forum in Washington DC and spoke on “Holistic Family Supports: Integrating Comprehensive Supports for Thriving Families.” Listen as she talks about the Nez Perce program, where it’s located, who it serves, and some highlights of the program. Hear Lilly talk about how she got involved in the child support program. She also speaks to how the tribal program is committed to holistic supports, which are rooted in Nez Perce traditions emphasizing interconnectedness.…

NCSEA On Location

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The 2025 NCSEA Policy Forum Preview -- Holistic Changes: Continuing to Build a Program That Serves Families 29:24

14 weeks之前29:24

29:24

Join us for this year’s NCSEA Policy Forum, happening Jan.30th –Feb. 1st in Washington, DC! Hosted by Mariellen Keely, this episode features special guests and Policy Forum Co-Chairs, Trish Skophammer and Carla West. Trish, Director of Child Support Services in Ramsey County, MN, brings over 27 years of experience in child support evolution. Carla, Division Director for Human Services in North Carolina, shares insights from her 28-year career spanning multiple states and roles. With the theme "Holistic Changes: Continuing to Build a Program That Serves Families," the forum will explore innovative strategies, impactful policies, and the future of child support services. 🎯 Highlights include: -Sessions on child support guidelines and rethinking enforcement tools. -An interactive Roman Coliseum-style debate. -Networking with leaders and peers in the field. -Whether in person or virtual, don’t miss your chance to be in the room where it happens! 💡 #NCSEA2025 #SupportVAKids #PolicyForum#ChildSupportLeadership…

NCSEA On Location

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The Road to the 2025 Policy Forum 33:40

15 weeks之前33:40

33:40

We're gearing up for the 2025 NCSEA Policy Forum, happening January 30th - February 1st in Washington, D.C. , where child support professionals will come together to tackle key issues shaping our field. 🎤 In our latest podcast episode, Katie Kenney , Senior Manager for Professional Development at NCSEA, gave us a sneak peek at what’s in store! From thought-provoking discussions on holistic changes in child support policy to the debut of the Roman Forum of Child Support , this year’s conference promises to be insightful, interactive, and impactful. 📅 ICYMI: Registration is still open for virtual attendees until January 27th ! Visit ncsea.org for details. 💡 What are you most excited about at #NCSEA2025? Drop your thoughts in the comments! ⬇️…

NCSEA On Location

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Ain’t Too Proud to Beg: Best Practices in Advocacy 56:35

17 weeks之前56:35

56:35

On today’s episode of On Location, Patti Garofalo (Child Support practice Director with NTT Data) hosts a stellar line up to talk about connecting and engaging with legislators and other government officials. Her guests today include Ryann Levering-White, Traci Berry, Kate Cooper Richardson, Carla West and Lyndsy Irwin. They share their own personal experiences and give insight and inspiration as to what has been helpful for them to advocate for the child support program. It’s that time of year, not only with a new year for 2025; it’s also that time to start planning to meet and educate your legislatures for what your program needs.…

NCSEA On Location

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2024 NCSEA Holiday Podcast (Part 2) 18:26

17 weeks之前18:26

18:26

Happy Holidays from the On Location Team! This week’s episode brings you additional holiday cheer and 2025 wishes from child support professionals from North Carolina, Missouri, California, Arizona and New York. Hosted by Pat O’Donnell of YoungWilliams, listen as our guests describe their “favorite traditions” and movies during this festive time of year. Hear their hopes for the child support program over this coming year.…

NCSEA On Location

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2024 NCSEA Holiday Podcast (Part 1) 16:11

19 weeks之前16:11

16:11

Happy Holidays from the On Location Team! This week’s episode brings you holiday cheer and hopes for the new year from child support professionals from Alaska, Wisconsin, California, and Michigan. Hosted by Pat O’Donnell of YoungWilliams, listen as our guests describe their “favorite things” during this festive time of year.…

NCSEA On Location

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Serving Those Who Serve: Exploring Child Support through the Lens of the Military 43:18

20 weeks之前43:18

43:18

Join Scott Eder (Courtland Consulting) as he sits down with Dr. Sameon West (Community Liaison for Onslow County Child Support) to explore the unique challenges military families face while navigating the child support system. Dr. West shares insights from his work on base in Jacksonville, North Carolina, offering stories of courage, education, and support systems available to custodial and non-custodial parties alike. This episode helps child support professionals better understand how to serve those who have served our nation.…

NCSEA On Location

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Explore All Possibilities: A Conversation with the 2024 WICSEC Award Winners 35:23

21 weeks之前35:23

35:23

On today’s program, NCSEA On Location is proud to showcase the achievements of the Western Intergovernmental Child Support Engagement Council’s 2024 Awardees recognized during the recent WICSEC Conference in Lake Tahoe, Nevada. Pat O’Donnell of YoungWilliams and Veronica Riley of Veronica Riley Consulting and Training, joined by special guest WICSEC President April Klatt, engage in a lively discussion with Rock Star Awardee– Donald “Donny” Archer (Shasta County, California), Leadership Achievement Awardee – Karen Coleman (Oregon Child Support Program), and Working Together Awardee – Ventura County Fatherhood Summit (Ventura County, California) represented by Kiara Nowlin. The Platinum Program Awardee, Cherokee Nation represented by Sara Quetone, was unable to join us, and we hope to highlight their program for you in a future broadcast. Each awardee shares their thoughts and best practices as we celebrate the outstanding impacts they have made within the child support community.…

NCSEA On Location

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Breaking the Cycle: Supporting Returning Citizens in Their Journey to Self-Sufficiency 38:21

22 weeks之前38:21

38:21

Join Mariellen Keely (with Virginia Child Support) as she sits down with Jonell Sullivan and Matt Sautter (both from Public Knowledge) to discuss their Re-Entry Simulation Workshop from WICSEC's 2024 Annual Training Conference. This experience highlights the barriers faced by citizens re-entering society after incarceration and how child support professionals can better support their reintegration. The simulation aims to inspire more effective and compassionate support withing child support service delivery, ultimately contributing to the long-term success and well-being of citizens who need child support services. A must-listen for insights on breaking barriers. Tune in today!…

NCSEA On Location

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A Conversation About Tennessee’s Child Support Reentry Program 23:11

23 weeks之前23:11

23:11

On today’s episode, Tammy Pearson (YoungWilliams) hosts Patti Wood (Director of Operations, Child Support Field Services and Family Assistance and Child Support Contracts for the State of Tennessee, Department of Human Services). Join Tammy and Patti as they engage in a conversation about Tennessee’s Child Support Reentry Program. Learn about how this program started, and how it strives to be family centered – assisting the whole family in becoming self-sufficient. Listen as Patti talks about the successes of the program, who has been helped, and what makes a successful reentry program. You will even hear about how Patti started with child support. For NCSEA members, please take another look at Patti Wood’s article in the April 2024 edition of the NCSEA Child Support CommuniQue: “Tennessee’s Child Support Reentry Program: Employee Innovation Leads to Family-Centered Solution.”…

NCSEA On Location

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Colorado’s Newest Family Law Professionals: Licensed Legal Paraprofessionals (LLPs) 53:18

25 weeks之前53:18

53:18

On this week's episode, host Mariellen Keely sits down with The Honorable Angela Arkin and Tracy Rumans, Esq., to discuss a new development in Colorado family law- the Licensed Legal Paraprofessional (LLP) program. Angela and Tracy share insights and expand upon their recent article in the Child Support CommuniQue, discussing how LLPs are addressing the justice gap for low and moderate-income families. Listen in as we explore the creation of the program, its impact on family law cases, and the potential to expand equitable access to legal services in Colorado.…

NCSEA On Location

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A Look Back in History - The First Episode Revisited 50:57

26 weeks之前50:57

50:57

Today's episode was recorded on location in Washington DC in February of 2018 at the NCSEA Policy Forum. Joe Mamlin and Lori Rumage-Cain host, and bring back to share that very first On Location program — a conversation with Alisha Griffin (independent Human Services consultant, and former Directors of the child support program in California and New Jersey); and Robert Doar (who was a Morgridge Fellow in Poverty Studies at the American Enterprise Institute; and is the former Commissioner of New York City’s Human Resources Administration and the former child support Director for the State of New York). Listen up as we take a look back in history — the first episode revisited.…

NCSEA On Location

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The Afterlives of Incarcerated Fathers: The Unique Challenges of a Justice Involved Population 1:02:31

27 weeks之前1:02:31

1:02:31

Today’s episode comes to you from New York, New York; and Crozet, Virginia. Join Mariellen Keely (Virginia Child Support) as she has an intriguing and engaging conversation with Dr. Lynne Haney, Professor of Sociology at New York University, and Director of the Prison Education Program Research Labs at NYU. She is the author of the award-winning books Offending Women and Inventing the Needy, as well as Prisons of Debt: The Afterlives of Incarcerated Fathers . Her esearch has been supported by the National Science Foundation, the National Institute of Justice, the Russell Sage Foundation, and the Fulbright New Century Scholars Program. Listen today, and learn about Dr. Haney’s education and career paths, as well as the effects of incarceration, prison education, and re-entry with fathers involved in the child support system. Learn more about her multilevel, multimethod project which culminated in her book Prisons of Debt The Afterlives of Incarcerated Fathers Child Support and Reentry (ojp.gov) Books| My Site (lynne-haney.com)…

NCSEA On Location

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Sovereign Citizen Ideology, Themes and Actions: What’s Important to Know 56:13

28 weeks之前56:13

56:13

Sovereign Citizen Ideology – do you want to learn more? If so, listen to this week’s informative conversation hosted by Emily Jernigan of the California Department of Child Support Services and Pat O’Donnell of YoungWilliams. Their guests include Christina Eigel, Project Manager, El Paso County, Colorado, Young Williams, Nick Palos, Support Magistrate, Kings County Family Court in New York and Jeffrey Schroer, Chief Attorney, Kern County, CA, Department of Child Support Services. They share their knowledge and experience ensuring all child support program participants are treated fairly and equitably under the laws and regulations which govern the child support program. It is a discussion you will not want to miss!…

NCSEA On Location

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Safe Access for Victims' Economic Security Grant Projects: Supporting Domestic Violence Survivors 37:08

29 weeks之前37:08

37:08

On this week’s On Location episode, Mariellen Keely of Virginia Child Support and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Valerie L from the Minnesota Department of Children, Youth, and Families and Jonathan A. from Franklin County Child Support Enforcement Agency (Ohio). This is the latest installment of updates on the Safe Access for Victims’ Economic Security (SAVES) Grant Projects. Listen as Valerie and Jonathan describe their projects, how they define success and the latest books they are reading.…

NCSEA On Location

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From Engagement to Holistic Change: Building Community and a Program that Services Families 57:32

30 weeks之前57:32

57:32

Today’s episode comes to you from Ohio, Michigan, Texas, and Alaska. Join Tim Lightner (eWorld Enterprise Solutions, based in Anchorage, Alaska) and Lisa Westfall (Franklin County Child Support Enforcement Agency in Columbus, Ohio). They are pleased to be joined by two of NCSEA’s Presidents: Erin Frisch (NCSEA’s recent former President, and IV-D Director for the Michigan Office of Child Support), and Charles Smith (NCSEA’s newest President, and Vice President of Business Development at GreenCourt Legal Technologies). Listen as each talk about being thoughtful stewards of NCSEA, their own contributions, and reflections on where they are heading. From building community to holistic change, listen in for an engaging conversation.…

NCSEA On Location

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Meet Erica Thornton: The NCSEA 2024 Innovation & Collaboration Awardee 22:20

31 weeks之前22:20

22:20

This week, NCSEA on Location features a discussion with Erica Thornton, Policy and Paternity Unit Manager, Division of Child Support Services, Georgia Department of Human Services. Hosted by Pat O’Donnell of YoungWilliams in Illinois and Brandi Gallebo, Frankin County Child Support Enforcement Services in Ohio, the conversation focuses on the collaboration between the Georgia Division of Child Support Services and the State Office of Vital Records to establish paternity at the time of birth. Listen as Erica describes how the program operates and the benefits each of the program’s stakeholders have realized.…

NCSEA On Location

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Meet the NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees 29:26

32 weeks之前29:26

29:26

On this week’s On Location episode, Pat O’Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Kristen Mindus and Taryn Aguon from the Placer County Department of Child Support Services located in the greater Sacramento, California area. Join the discussion about these NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees. Listen as Kristen and Taryn describe their career journeys, their goals, priorities and most importantly, their favorite foods. As a bonus, you will also hear a couple of person-on-the-street interviews, recorded at the 2024 NCSEA Leadership Symposium in Detroit, Michigan.…

NCSEA On Location

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NCSEA's 2024 Program Awareness Awardee – Betina Gonzales McCracken and the New Mexico Child Support Program 26:09

33 weeks之前26:09

26:09

Today's episode comes to you from New Mexico, Illinois, and Ohio. Please join us as Betina Gonzales McCracken, Child Support Services Division Director for the State of New Mexico, the NCSEA 2024 Program Awareness awardee, discusses her initiative to use public service announcements to educate and promote the child support program to current and future program participants. Pat O’Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Frankin County Child Support Enforcement Services (Ohio) host this lively and interesting conversation. Please continue to listen as the three public service announcements Betina and her team created illustrate why this program awareness campaign has been so effective.…

NCSEA On Location

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Modernization Planning and the Art of the Possible 50:18

34 weeks之前50:18

50:18

Today's episode comes to you on location from Idaho, Massachusetts, Georgia and Indiana. Join Patti Garofalo (Child Support Practice Director with NTT Data) as she hosts a conversation about modernization planning and the art of the possible. Her guests today include Sarah Hurst (Assistant Deputy Commissioner for Georgia Child Support Services), Michele Cristello (Deputy Commissioner of the Child Support Services Division within the Massachusetts Department of Revenue), and Dawn McNeal (Business Consulting Senior Manager, NTT Data). Listen as they talk about the modernization journey, inclusion for the process, feasibility studies and readiness activities. They also discuss the importance of training and preparation, allocation of staff, data management and more. Don't miss out on the favorite quotes they offer for the system modernization endeavor.…

NCSEA On Location

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Chipping Away at TANF Cost Recovery: Addressing Inequities in the Child Support Program 34:06

35 weeks之前34:06

34:06

This week’s episode comes to you from San Diego, California and Anchorage, Alaska. On today’s program Tim Lightner (eWorld Enterprise Solutions, Inc.) is pleased to welcome Diana Azevedo-McCaffrey, Policy Analyst at the Center on Budget and Policy Priorities, and on their Housing and Income Security team. Diana shares about the work that the Center conducts, and how they came to work on child support policy. Recently Diana co-authored an article with former OCSS Commissioner, Vicki Turetsky titled “Understanding TANF Cost Recovery in the Child Support Program.” Today’s conversation centers on this topic and provides us with an argument and consensus that it’s time for cost recovery to go away. Understanding TANF Cost Recovery in the Child Support Program | Center on Budget and Policy Priorities (cbpp.org) Diana Azevedo-McCaffrey | Center on Budget and Policy Priorities (cbpp.org) A second, follow-up paper was published 10/8/24: Directing Child Support Payments to Families, Not Government, Would Help Families Afford Basic Needs and Thrive | Center on Budget and Policy Priorities (cbpp.org)…

NCSEA On Location

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Creating Healthy Organizational Culture 47:32

36 weeks之前47:32

47:32

Coming to you from various locations in California, and from Ohio, join Emily Jernigan (California Department of Child Support Services) and Brandi Gallebo (Franklin County, Ohio Child Support Enforcement Agency) as they host today’s program. They welcome Matt Klutz (CEO, founder of Therapon Redding) and Laura Van Buskirk (IV-D Director of Placer County Child Support). Together they have a conversation about organizational leadership and the part leaders play in creating healthy organizations. They share about who they are, and where their journeys have led them. They talk about what is organizational culture, why is it important, and how it really affects the retention of an organization of an agency. They also discuss how leaders set the tone and drive the culture in an organization, and the difference between organizational leadership and traditional management. Gain some practical tips as they provide what child support leaders can do to enhance or even learn leadership skills that they are talking about. https://www.theraponredding.com/…

NCSEA On Location

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Breaking Barriers, Building Equity: Creating a Child Support Program for All Families 1:07:05

37 weeks之前1:07:05

1:07:05

Coming to you from Michigan, Minnesota and Virginia, Mariellen Keely (Virginia Child Support) hosts Dr. Shaneen Moore (Deputy Assistant Commissioner and Director of the Child Support Division within the Children and Family Services (CFS) administration of the Minnesota Department of Human Services) and Erin Frisch (current NCSEA President, and Title IV-D Director of the Michigan Department of Health and Human Services). They have a conversation about their workshop from the 2024 ERICSA Training Conference and Expo. They share Minnesota’s Section 1115 grant from OCSS, to examine child support policies and services to assess disproportional access to child support services, determine if orders reflect a true ability to pay, and to improve child support services to families.…

NCSEA On Location

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OCSS Commissioners’ Perspectives and Reflections of NCSEA Over the Years 1:12:27

38 weeks之前1:12:27