Burnout to Balance: Benji Sawyer’s Journey to Sustainable MSP Leadership

Now That's IT: Stories of MSP Success

In this episode of Now That’s IT: Stories of MSP Success, we sit down with Benji Sawyer, the high-tech guru behind Sawyer Solutions, to explore his journey from the brink of burnout to building a thriving MSP grounded in balance, compassion, and purpose. Benji opens up about the challenges of working 100-hour weeks, the pivotal moment that forced him to reassess his approach, and the strategies he used to create a sustainable, people-first business.

Discover how Benji transitioned from technician to CEO, the lessons he learned about scaling without sacrificing culture, and the steps he took to foster empathy and care at the core of his MSP. Whether you're striving for growth, searching for work-life harmony, or looking to inspire a values-driven team, Benji’s story offers actionable insights and a fresh perspective on what it means to lead in today’s MSP industry.

Tune in to learn how you can balance ambition with well-being and build a business that thrives without burning out.

N-able also produces Beyond the Horizon. Hosted by industry veterans, this podcast delves deep into the findings of the annual MSP Horizons Report, providing actionable insights to transform your IT business. Listen & Subscribe Wherever You Get Your Podcasts.

'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

章节

1. Entrepreneurial Journey and Work-Life Balance (00:00:00)

2. Founding Vision and Early Challenges (00:08:45)

3. Business Growth and Cultural Values (00:12:13)

4. Prioritizing Self-Care and Team Empathy (00:19:16)

5. Reevaluating Business Growth and Family Integration (00:25:44)

6. Exploring Innovative Business Models (00:29:09)