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内容由Kyle Evans提供。所有播客内容(包括剧集、图形和播客描述)均由 Kyle Evans 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
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User Journey Management - A Conversation with CEO Jochem van der Veer

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Manage episode 349950407 series 2816966
内容由Kyle Evans提供。所有播客内容(包括剧集、图形和播客描述)均由 Kyle Evans 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Description

A business is creating value for its customers. But to do that effectively, you need your whole organization aligned in creating and maintaining an excellent user experience. Having a journey-led organization allows you to have one common denominator for all teams to understand what are the priorities from the user perspective. In this episode, Kyle and Jochem discuss the benefits of being journey-led, the tools to get there, and so much more!


Jochem van der Veer

As Co-Founder & CEO of TheyDo, the customer journey management solution for enterprises, Jochem van der Veer is pushing the boundaries of modern CX management, enabling true cross-team collaboration in today’s increasingly virtual world.

Having worked in interaction and UX design for 10+ years, Jochem is well-versed in the power of truly walking in your customer’s shoes and passionate about helping companies transform towards a customer-centric way of working. His latest SaaS venture, TheyDo, is a platform that enables companies to visualize, standardize, and scale journey management so that their business goals align with customer needs.

Links from the Show

Website: TheyDo

LinkedIn: https://www.linkedin.com/in/jochemvanderveer/

Book: ​​Four Thousand Weeks

More by Kyle:

Follow Product by Design and Kyle on Twitter

Kyle's writing on Medium

Product by Design on Medium

Sign up for Kyle's Product Thinking Newsletter for more updates.

Like our podcast, consider Buying Us a Coffee

  continue reading

106集单集

Artwork
icon分享
 
Manage episode 349950407 series 2816966
内容由Kyle Evans提供。所有播客内容(包括剧集、图形和播客描述)均由 Kyle Evans 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Description

A business is creating value for its customers. But to do that effectively, you need your whole organization aligned in creating and maintaining an excellent user experience. Having a journey-led organization allows you to have one common denominator for all teams to understand what are the priorities from the user perspective. In this episode, Kyle and Jochem discuss the benefits of being journey-led, the tools to get there, and so much more!


Jochem van der Veer

As Co-Founder & CEO of TheyDo, the customer journey management solution for enterprises, Jochem van der Veer is pushing the boundaries of modern CX management, enabling true cross-team collaboration in today’s increasingly virtual world.

Having worked in interaction and UX design for 10+ years, Jochem is well-versed in the power of truly walking in your customer’s shoes and passionate about helping companies transform towards a customer-centric way of working. His latest SaaS venture, TheyDo, is a platform that enables companies to visualize, standardize, and scale journey management so that their business goals align with customer needs.

Links from the Show

Website: TheyDo

LinkedIn: https://www.linkedin.com/in/jochemvanderveer/

Book: ​​Four Thousand Weeks

More by Kyle:

Follow Product by Design and Kyle on Twitter

Kyle's writing on Medium

Product by Design on Medium

Sign up for Kyle's Product Thinking Newsletter for more updates.

Like our podcast, consider Buying Us a Coffee

  continue reading

106集单集

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