How Can Start-ups Achieve The Same World-class Customer Experience As A Fortune 500 Company? Questions For Now - Compelling Perspectives On Digital CX podcast

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内容由TELUS International提供。所有播客内容（包括剧集、图形和播客描述）均由 TELUS International 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

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How can start-ups achieve the same world-class customer experience as a Fortune 500 company?

11M ago 26:44

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内容由TELUS International提供。所有播客内容（包括剧集、图形和播客描述）均由 TELUS International 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

On this episode, we discuss how start-ups can deliver exceptional customer experience (CX) with limited resources — and how businesses of all sizes can use these tactics to thrive in a competitive environment.

To succeed in the marketplace, start-ups need to provide CX that's seamless, simple and positive. Join us as we discuss how the most successful businesses leverage technology to prioritize empathy and humanity in interactions, all while gaining a deeper understanding of their customers.

Listen for the actionable insights of Alroy Almeida, director of deep tech at Velocity, one of Canada's leading start-up incubators, and Brian Hannon, global head of customer experience innovation at TELUS International.

Visit our website to learn more about TELUS International.

… continue reading

26集单集

Artwork

How can start-ups achieve the same world-class customer experience as a Fortune 500 company?

Questions for now - Compelling perspectives on digital CX

published 11M ago

分享

MP3•单集首页

内容由TELUS International提供。所有播客内容（包括剧集、图形和播客描述）均由 TELUS International 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

On this episode, we discuss how start-ups can deliver exceptional customer experience (CX) with limited resources — and how businesses of all sizes can use these tactics to thrive in a competitive environment.

To succeed in the marketplace, start-ups need to provide CX that's seamless, simple and positive. Join us as we discuss how the most successful businesses leverage technology to prioritize empathy and humanity in interactions, all while gaining a deeper understanding of their customers.

Listen for the actionable insights of Alroy Almeida, director of deep tech at Velocity, one of Canada's leading start-up incubators, and Brian Hannon, global head of customer experience innovation at TELUS International.

Visit our website to learn more about TELUS International.

… continue reading

26集单集

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