Pre-Season and In-Season Camper Refunds - with Dan Weir - The Day Camp Pod #91

The Day Camp Pod - From Go Camp Pro

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Find full show notes and links at: https://gocamp.pro/day-camp-pod/camper-refunds-2023

Parents are the most important partnership a camp can have. But how do we balance the financial needs of our camp and our parents when it comes to deposits and refunds?

As we head into the camp season, we’ve got plenty of parents hitting us up with refund requests for every reason imaginable. Striking a balance between compassion, goodwill, and running a business is NOT easy! Especially with rising costs, and the fact that at this late time, you likely won’t be able to fill the spot.

Dan Weir returns to discuss the ins and outs of this tenuous, delicate balance and its implications. THIS, is the day camp pod!
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YOUR HOSTS:

• Andy Pritikin, Owner/Director - Liberty Lake Day Camp
• With, Dan Weir, Senior Advisor - Immersive1st
  • [email protected]

Bonus Link: Why a Flexible Cancelation Policy is a Must-Have for Your Summer Camp
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Sponsors:
Thanks to our wonderful sponsors who help make this Go Camp Pro podcast possible:

• AMSkier - https://amskier.com/
• Commercial Recreation Specialists (CRS) - https://crs4rec.com/

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