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内容由Leanne Woff提供。所有播客内容(包括剧集、图形和播客描述)均由 Leanne Woff 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
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Creating Amazing Client Service Delivery Experiences: Giving clients what they need, when they need it, the way they need it

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Manage episode 407499001 series 3561227
内容由Leanne Woff提供。所有播客内容(包括剧集、图形和播客描述)均由 Leanne Woff 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode of The Audacious OBM podcast, Leanne discusses creating amazing client service delivery experiences. She emphasizes the importance of mapping out the delivery process, identifying communication needs, and considering client perceptions and feelings throughout the journey. Leanne suggests clear and purposeful communication, regular updates, and seeking client preferences for communication modes and frequency. She also encourages incorporating surprise and delight elements, personalization, and actively listening to clients' needs. The goal is to create an intentional and exceptional client experience.

  continue reading

53集单集

Artwork
icon分享
 
Manage episode 407499001 series 3561227
内容由Leanne Woff提供。所有播客内容(包括剧集、图形和播客描述)均由 Leanne Woff 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode of The Audacious OBM podcast, Leanne discusses creating amazing client service delivery experiences. She emphasizes the importance of mapping out the delivery process, identifying communication needs, and considering client perceptions and feelings throughout the journey. Leanne suggests clear and purposeful communication, regular updates, and seeking client preferences for communication modes and frequency. She also encourages incorporating surprise and delight elements, personalization, and actively listening to clients' needs. The goal is to create an intentional and exceptional client experience.

  continue reading

53集单集

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