))
Creating Amazing Client Offboarding Experiences: Goodbye is never goodbye
Manage episode 407499000 series 3561227
内容由Leanne Woff提供。所有播客内容（包括剧集、图形和播客描述）均由 Leanne Woff 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode of The Audacious OBM Podcast, we're talking about the final piece for our Creating Amazing Client Experiences series - Offboarding. Leanne discusses the importance of the offboarding process being pleasant for both you and your client. Some of the wonderful points that cover are: It is important to be specific when communicating with clients about the offboarding process. This will help to avoid any confusion or surprises. The client should be given the opportunity to ask questions about the offboarding process. The client should be given all of the information they need to access their account and data after the offboarding process is complete. The client should be asked for a testimonial or referral at the end of the offboarding process. The client should be kept in touch with after the offboarding process is complete. This can be done by sending them emails, connecting with them on social media, or inviting them to events.
53集单集
分享
