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181: Jill Raff - EX2CX the secret formula to Business Success

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Manage episode 423323873 series 3579633
内容由Daudi Mugabi提供。所有播客内容(包括剧集、图形和播客描述)均由 Daudi Mugabi 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Jill is a globally recognized expert, amongst the Top 150 Global Customer Experience Thought Leaders and Influencers, who teaches companies how to Transform Transactions into Interactions™ through her methodology connecting the employee experience (EX) to the customer experience (CX) – EX2CX®.

In this episode, we discuss the relationship between Employee Experience and Customer Experience, and why putting employees first is crucial for the success of any business.

https://www.businessmic.com/jill-raff/

  continue reading

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Manage episode 423323873 series 3579633
内容由Daudi Mugabi提供。所有播客内容(包括剧集、图形和播客描述)均由 Daudi Mugabi 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Jill is a globally recognized expert, amongst the Top 150 Global Customer Experience Thought Leaders and Influencers, who teaches companies how to Transform Transactions into Interactions™ through her methodology connecting the employee experience (EX) to the customer experience (CX) – EX2CX®.

In this episode, we discuss the relationship between Employee Experience and Customer Experience, and why putting employees first is crucial for the success of any business.

https://www.businessmic.com/jill-raff/

  continue reading

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