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Can AI be empathetic? Reinventing client experiences
Manage episode 293472569 series 2898648
内容由Pushkin Industries and Ruby and Pushkin Industries提供。所有播客内容（包括剧集、图形和播客描述）均由 Pushkin Industries and Ruby and Pushkin Industries 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way.
Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
See omnystudio.com/listener for privacy information.
41集单集
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Manage episode 293472569 series 2898648
内容由Pushkin Industries and Ruby and Pushkin Industries提供。所有播客内容（包括剧集、图形和播客描述）均由 Pushkin Industries and Ruby and Pushkin Industries 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way.
Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
See omnystudio.com/listener for privacy information.
41集单集
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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…
continue reading
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Montgomery & Co. is a weekly podcast where WNBA champion and part-owner of the Atlanta Dream Renee Montgomery is joined by her mother Bertela Montgomery, her sister Nicole Young and her wife Sirena Grace as they chart a unique path through the business world as four black and brown women keeping their family first at all times. Both insightful and compelling, this one-of-a-kind talk show combines interviews with some of the world’s top innovators & entrepreneurs with sports and culture conve ...
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Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
