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Episode 4, Entrenched in Being Right

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Manage episode 292460510 series 2907267
内容由Spiral Leadership Group提供。所有播客内容(包括剧集、图形和播客描述)均由 Spiral Leadership Group 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
In this episode, Arlia and Mark share some personal stories about customer service experiences during the pandemic, which lead to a discussion about what it is like to being trapped in the need for being right. In those situations, what do we do when we get defensive or triggered? How can we grow, change, and follow our own sense of ethics?
  continue reading

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Manage episode 292460510 series 2907267
内容由Spiral Leadership Group提供。所有播客内容(包括剧集、图形和播客描述)均由 Spiral Leadership Group 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
In this episode, Arlia and Mark share some personal stories about customer service experiences during the pandemic, which lead to a discussion about what it is like to being trapped in the need for being right. In those situations, what do we do when we get defensive or triggered? How can we grow, change, and follow our own sense of ethics?
  continue reading

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