We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Humans have seen many improvements in technology over the ages, but all these technologies remain limited in one important respect. The promise of Cogitative AI may change how we think about technology. Discover how in this eye-opening episode of The Archimedes Effect, hosted by Bryan Jimenez.
Humans have seen many improvements in technology over the ages, but all these technologies remain limited in one important respect. The promise of Cogitative AI may change how we think about technology. Discover how in this eye-opening episode of The Archimedes Effect, hosted by Bryan Jimenez.
Music is powerful, but how can music boost your productivity? In this episode I talk to to artist & investor Art Gonzalez, filmmaker Misa Garcia about the power of music in shaping our experiences, our style and even boosting productivity. I'm your host Bryan Jimenez, this is The Archimedes Effect podcast. Listen now and join the conversation, subscribe, and please share your comments!…
Is all automation good? At what point is there too much automation? In this episode I talk about the impacts of Automation with artist & investor Art Gonzalez and filmmaker Misa Garcia. I'm your host Bryan Jimenez and you're listening to The Archimedes Effect podcast. Listen now, and remember to subscribe!…
How can we express ideas more clearly? In this bonus segment I talk to veteran filmmaker Misa Garcia about how to share ideas more clearly and the benefits from it. I'm your host Bryan Jimenez and you're listening to The Archimedes Effect podcast. Listen now, and remember to subscribe!
"The simple man puts faith in all words." In this bonus segment I talk to investor Art Gonzalez and filmmaker Misa Garcia about the importance of doing your due diligence and not repeating the mistakes of the past. I'm your host Bryan Jimenez and you're listening to The Archimedes Effect podcast. Listen now, and remember to subscribe!…
What is “The Archimedes Effect”? Why is this podcast named after it? This podcast explains what "The Archimedes Effect" means and who is the world-renowned genius that has used it to become one of the most important movers and shakers in history. (Hint: His image is on the front of the Fields Medal.) Listen to the full episode to find out. Remember to like, share and subscribe now!…
Change can be difficult at times. How can your outlook and attitude affect how you deal with change? In this episode of The Archimedes Effect with Bryan Jimenez, we'll be discussing how as individuals and organizations we can understand and even adapt our views on change in order to learn and grow with change. Remember to subscribe now.…
Surprise! Turns out most people don't know what "Marketing" really is. Why does this matter and how does it affect you on a personal and professional level? Tune in to The Archimedes Effect to find out. Subscribe now!
In this episode of The Archimedes Effect we interview Bradley Gaines, founder of Perfect Employee, as he leads the conversation on how recent technological advancements are leveling the playing field for small and medium sized businesses to have access to some of the tools of "the big boys". One of these tools is known as "RPA", and is responsible for the new technological disruption among small & medium sized businesses. Listen in to find out what RPA is, how it's disrupting SMB's, and how to be a disruptor and not the disrupted. The Archimedes Effect is hosted by Bryan Jimenez, a largely self-taught creative Brand Strategist, Designer, Innovator and Iconoclast, and founder of Archimedes Strategic, a firm focused on helping science and technology organizations elevate their brands creatively and spark breakthrough innovations.…
Humans have seen many improvements in technology over the ages, but all these technologies remain limited in one important respect. The promise of Cogitative AI may change how we think about technology. Discover how in this eye-opening episode of The Archimedes Effect, hosted by Bryan Jimenez.
You've likely heard the popular adage "content is king", but just like many populist opinions, it's downright incorrect. How can it be? If content isn't king, then what is? The answer might surprise you. Join host Bryan Jimenez, founder of branding firm Archimedes Strategic Branding, as he shatters another barrier of the mind. Subscribe now!…
Since innovation is the introduction of the new and different, how do you spark those new ideas? Learn the answer with design-thinker and brand strategist Bryan Jimenez of Archimedes Strategic Branding as he reveals this key to innovation. Don't miss a word, subscribe now.
In order to innovate you need new and different solutions. How do you get away from the same old thing? Learn how as host Bryan Jimenez shares how to think differently. Don't miss a word, subscribe now!
We have the power to choose to view risk as a negative or as a positive. How can we harness the power of risk in order to kindle innovation and not stifle it? Don't miss a word, Subscribe now!
An overwhelming majority of people and professionals define and use this word incorrectly, brand. As a consequence, a mountain of misinformation exists out there about how to build it. Here we clarify what REALLY is brand once and for all.
This is the introductory episode of The Archimedes Effect, explaining a bit about who I am and how my journey from an unschooled, un-degreed misguided youth that somehow shed his troubled chrysalis and metamorphized into an iconoclast Brand Strategist, entrepreneur and innovation catalyst has helped me break barriers and grow, both personally and professionally. Don't miss a detail, subscribe now!…
Don't start your new startup business until you hear this episode. Get an inside look into some of the things a Brand Strategist looks into to see if a business idea is viable. Don't miss this one. Subscribe now!
Before you jump start your business educate yourself with this introductory pre-startup tips from The Archimedes Effect. Don't just get your business moving on the right track, keep it there!
There are right events that bring you closer to your goal, and there are wrong events that sap your time & resources. Want to maximize your networking success? Pick the right events to attend. This episode will discuss practical tips on doing just that. Listen in and subscribe now!
What's the easiest way to improve your networking? It's conceptually simple, yet extremely hard to do for some. In this episode we're talking about how timeliness can improve your networking. Subscribe now!
Want to improve your networking skills? Learn to be more relatable. But how? This podcast episode gives you a great tip for increasing relatability to make connections easier. Subscribe now!
Why do some find networking to be so difficult? This episode explores 1 great tip that has helped others as myself improve the art of networking. Subscribe now!
欢迎使用Player FM
Player FM正在网上搜索高质量的播客,以便您现在享受。它是最好的播客应用程序,适用于安卓、iPhone和网络。注册以跨设备同步订阅。