))
Dan Heath on Upstream: The Quest to Solve Problems Before They Happen
Manage episode 306441179 series 2850782
内容由Dustin Burleson Seminars and Dustin Burleson DDS MBA提供。所有播客内容（包括剧集、图形和播客描述）均由 Dustin Burleson Seminars and Dustin Burleson DDS MBA 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode, Dustin talks with Dan Heath about his book, Upstream: The Quest to Solve Problems Before They Happen.
You'll discover why we get stuck in the cycle of response, putting out fires, dealing with emergencies, handling one problem after another, and how to make our way upstream to fix the systems that cause the problems. In other words, you'll learn how to shift from reaction to prevention.
Dan encourages listeners to break free of the tunneling trap that forces us to stay in the short-term. He shares how to become an organization that learns and improves by embracing the systems thinking we need in order to perform more effectively and efficiently.
***
This episode is brought to you by Dentma. From Appointment Reminders to New Patient Satisfaction Surveys, Dentma's cutting-edge assistant, Ava, has your patient communication covered and is growing every day! Visit Dentma.com to schedule a demo today.
***
Resources Mentioned in The Burleson Box:
- Irving Zola
- Scarcity by Sendhil Mullainathan and Eldar Shafir
- Anita Tucker
- Steve Spear
- Paul Batalden
- Upstream: The Quest to Solve Problems Before They Happen
- HeathBrothers.com
***
Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, exclusive study guides, special edition books each quarter, powerpoint and keynote presentations and two tickets to Dustin Burleson's Annual Leadership Retreat.
http://www.theburlesonbox.com/sign-up
Stay Up to Date: Sign up for The Burleson Report, our weekly newsletter that is delivered each Sunday with timeless insight for life and private practice. Sign up here:
http://www.theburlesonreport.com
Follow Dustin Burleson, DDS, MBA at:
49集单集
分享
