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Serving up great CX: What other industries can learn from the hospitality sector with Charles Ryan Minton
Manage episode 394617885 series 3482794
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In this episode we spoke with Charles Ryan Minton, Keynote Speaker & Bestselling Author of Thanks for Coming in Today.
Charles shared some real-world, actionable steps for how any business can immediately improve their customer experience ratings from his many years of experience working in the hospitality sector.
During our chat, Charles also discussed some key ways to create a culture where employees care, stay and deliver consistently remarkable customer experiences.
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